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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
2013 Return
on April 13, 2014
Posted by: Dude848
from Houston, Tx
I'be been using TT for the last 8-10 years and absolutely love the software and all the facets of the program. Very easy to understand and make corrections, changes, or additions as needed.
What's great about it: Liked absolutlety everything re to Turbo Tax
What's not so great: Mot too much
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I'd never file my taxes without Turbotax
on April 13, 2014
Posted by: ewong
from Blacksburg, VA
Great product for making tax filing easy and relatively painless. A little excessive with the requests to purchase related products (state tax, upgrades to premier, audit protection, etc) one request is fine, multiple gets annoying
What's great about it: easy, logical, user friendly,
What's not so great: a little excessive with the multiple requests to purchase related products
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too Much Money
on April 13, 2014
Posted by: KevinD236
You need to lower the cost, especially for long time customers.
What's great about it: Easy to Use
What's not so great: Too Expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Problems Exist
on April 13, 2014
Posted by: abcdefghijk32
from Dallas, Tx
Form 1099-R from State Farm showed a taxable amount (2a) of 30,495.67. The form showed a gross distribution of 27,247.50 since I had State Farm to deduct 3,049.57 for tax purposes.Turbo Tax insisted the Taxable amount had to be same as the gross distribution which apparently is not true..Either Turbo Tax or State Farm is wrong. I believe Turbo Tax is wrong.For Turbo Tax to allow me to file I changed the gross distribution to the taxable amount.
Would appreciate your comments on this, please.
What's great about it: Comprehensive
What's not so great: Very slow. AlsoTurbo Tax apparently has a bug. Even this review is rather tedious.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
5 Star Tax Calculator -1 Star Program Documentatio
on April 13, 2014
Posted by: Heatwave
from Houston TX
I understand tax calculations and the program seems to take care of the details
I can not get help for operating the program. Here is an example: I down load my interest from eTrade. When I enter the dividends, do I do the down load again? You have to try it to find out and if you do the down load a second time, you will have the biggest mess, you'll probably have to start again. I hate experimenting to find out what the program is doing. I want to talk to Turbotax about what their program is doing.
What's great about it: Down loads from investment firms, accuracy of calculation
What's not so great: Lack of contact with TurboTax
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 13, 2014
Posted by: SadTaxpayer78
While the program is very easy to complete and follow, I was very disappointed that I had to make additional purchases in the middle of it. When I purchased the CD, there was nothing labeled about additional charge if I chose to complete and file state taxes!
Not cool!
Not cool!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest program for tax preperation
on April 13, 2014
Posted by: leadman1241953
from Granbury, TX
Because I didn't do some pre- return bookkeeping it took me about 2 hrs. to do my taxes.
What's great about it: Help given
What's not so great: not any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refunds all around!
on April 13, 2014
Posted by: eMarr16
from Gibsonville, NC
This is a great software with a plethora of information, insight, and helpful guides along the way!
What's great about it: Very user friendly. Great layout and design.
What's not so great: Not enough basic explanation of some options.
Written by a customer while visiting turbotax.intuit.com