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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
on April 13, 2014
Posted by: SadTaxpayer78
While the program is very easy to complete and follow, I was very disappointed that I had to make additional purchases in the middle of it. When I purchased the CD, there was nothing labeled about additional charge if I chose to complete and file state taxes!
Not cool!
Not cool!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest program for tax preperation
on April 13, 2014
Posted by: leadman1241953
from Granbury, TX
Because I didn't do some pre- return bookkeeping it took me about 2 hrs. to do my taxes.
What's great about it: Help given
What's not so great: not any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refunds all around!
on April 13, 2014
Posted by: eMarr16
from Gibsonville, NC
This is a great software with a plethora of information, insight, and helpful guides along the way!
What's great about it: Very user friendly. Great layout and design.
What's not so great: Not enough basic explanation of some options.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Super easy
on April 13, 2014
Posted by: WyomingCowboy
from Wyoming
Haven't used Turbo Tax for years. This time was for my son and it was fairy simple.
What's great about it: ease of use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Tax Prep Product
on April 13, 2014
Posted by: Elektra
from NYC
I've been using Turbo tax for several years and it improves every
year. Customer service and tech support are very helpful and
patient. I would definitely recommend Turbo tax to everyone.
year. Customer service and tech support are very helpful and
patient. I would definitely recommend Turbo tax to everyone.
What's great about it: Easy guide and Step by step prep
What's not so great: Should specify the pros and cons of desktop and on-line software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Always easy
on April 13, 2014
Posted by: judybluiis
from Anchorage, AK
Every year I use TurboTax. As I've gotten older, I've found that the questions really jog my memory and I'm able to access all the deductions I qualify for. Thanks!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax made it easy
on April 13, 2014
Posted by: chelle07
from Nashville, TN
I feel extremely confident that everything was covered and that I'm receiving the best refund possible. Every page had a clear explanation, and it had the feel of someone speaking to you and walking you through the process. There were several opportunities to get questions answered and even to purchase Audit protection, if you want.
What's great about it: Questions lead through the whole process, no worries about forgetting something.
What's not so great: IRA sign-up a little confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Foreign Tax 1116 Is Really Awful in Turbo Tax
on April 13, 2014
Posted by: brianrsmithtx
from Colleyville, TX
The Foreign Tax Credit portion of Turbo Tax is truly awful. I could not figure out how to cancel out a mistake I made. I had to go back to an earlier saved version of my return and start this part over. FORTUNATELY I HAD SAVED ONE AND DIDN'T OVERWRITE IT WITH MY MISTAKE! The instructions are unclear. Why should you have to enter things in a specific order? This is the age of computers! Why can't I fix a mistake?
AWFUL AWFUL AWFUL!!! Fix this!
AWFUL AWFUL AWFUL!!! Fix this!
What's not so great: I could not correct an error.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com