 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
on April 14, 2014
Posted by: JGTfromEGV
from Chicago, IL
My tax situation is complex enough that I use a professional preparer. However, I find that Turbo-Tax allows me to assemble significant amounts of detail (such as charitable contributions, educational expenses, real estate tax deductions etc.) in a computer readable format that he can then easily import into his tax-prep software. If this saves him a few hours of inputting time, it cuts my bill for his services substantially, so the investment in the software pays for itself. I do not trust it enough, however, to report my trust earnings and that sort of thing.
What's great about it: Helps assemble all the basic information in organized fashion.
What's not so great: Is sometimes a little glitchy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Program
on April 14, 2014
Posted by: Tundraavo
from Texas
I have been using Turbo Tax for years. Several years ago I tried several programs and selected Turbo Tax as the best. It has saved me numerous hours of manually entering information on the tax forms. I find the downloading of information very useful.
What's great about it: Saves time, enhances accuracy, saves hours of work, computations, and research.
What's not so great: Not very clear on complex forms such as partnership K-1s
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
OK If You Can Install!
on April 14, 2014
Posted by: GMinFlorida
from Miami, FL
Could not install from CD and had to do research on the web to identify the issue and fix. After downloading the patched installation from Intuit things worked fine.
What's great about it: After installing worked well and provided functionality similar to previous years.
What's not so great: Severe installation problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
getitdone
on April 14, 2014
Posted by: saupreusse
from ft lauderdale
best ever so far. Keep up the good work.
What's great about it: as always; for years; walked with me
What's not so great: none that I noticed
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 14, 2014
Posted by: topguntony
from Austin, Tx
worked fine.
However, print preview is a "dead end with no escape"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 review
on April 14, 2014
Posted by: thisisnotneeded
In general I like Turbotax but heres several annoyances:
-You should default to manual entry and not assume filer wants to download associated forms. It is always a security risk which I find surprising that the majority of filers even use.
- I can see soliciting upgrades once or twice but it seems more of a nuisance to keep annoying me--what don't you understand about NO?
-Again you are hawking doing the state filing -- what don't you understand about NO?
-Why do you default the sending of return to both fed and state when filer did not choose to do state? Another annoyance to have to deselect it.
-I can't believe most filers use the delux versions of TT. Why is it so hard to find Basic? I had to go to three stores to find Basic. Your online ads don't even offer Basic. Why???
-You have dedicated users like myself who only need Basic to file so why do you send me nuisance emails trying to hawk everything but Basic?
-The product is good and does the job and providing you continue to offer Basic I will continue to use it.
What's great about it: Overall prepared tax ok w/o a lot of confusion
What's not so great: Too many pop-ups to buy fancier version
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 14, 2014
Posted by: Dave6641
from Texarkana,Tx
I have used TurboTax for the last few years. This year it seemed seamlessly between the two years. It really made filing smooth.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Was easy enough
on April 14, 2014
Posted by: gleaj522
from New York, NY
Was easy to understand, can walk you step by step through each form, didnt take me more than an hour.
What's great about it: quick, intuitive, easy to understand
Written by a customer while visiting turbotax.intuit.com