 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Txes 2013
on April 14, 2014
Posted by: TaxReturn2013
The step-by-step process makes it easier to organize and categorize each possible deduction, but there are so many! If they don't apply to you it can get tedious. Overall though, very straight forward!
What's great about it: User Friendly
What's not so great: Lots of options for filing, few applied to me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It Worked
on April 14, 2014
Posted by: Dick180
Overall worked very smoothly
What's great about it: Ease of use
What's not so great: Some schedules harder to review
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax 2013
on April 14, 2014
Posted by: Skip72
Overall excellent program that simplifies filing.
What's great about it: Easy Guide very helpful
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on April 14, 2014
Posted by: SFTD
In preparing the tax forms for a deceased person, turbo tax acknowledges that the person is deceased and then proceeds to question as if the person is alive. What is extremely insensitive are the sections where Turbo Tax tries to sell the deceased person on future products.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Problems
on April 14, 2014
Posted by: Nonoftheabove
Finished my return, error check found a problem with depreciation in an area that I never entered anything previously. Could find no help at all with what to do about it...... finally guessed. Thought TT had chat help, but couldn't find any. First time disappointed with TT...... bummer!
What's great about it: Carry-forward from last year, guided step-by-step
What's not so great: Error check found error, but no help provided
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 14, 2014
Posted by: LG888
Helped me a lot, considering this is the first time I have had to do this myself. My husband, who passed away in 2013, always did our tax returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Review
on April 14, 2014
Posted by: LoisDavette
from Hoffman Estates, Illinois
Re-entering alot of i formation from last year
What's great about it: I can flle 24/7
What's not so great: I filed in 2011 using turbo tax and 2012 the basic info was already in. In 2013 I had to re-enter a lot of things.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works Well
on April 14, 2014
Posted by: NealRiley
from Fort Worth, TX
I live in Texas and have no state income tax. When the software gets to the place of filing the taxes, it always asks about filing state income tax. Seems like the software should be able to pick up from my answers that I don't need to do that. As you can see, my only complaint is trivial - I've used Turbo Tax for over a decade and I've never had any problems.
What's great about it: It walks you through everything as if you were being interviewed.
What's not so great: State Tax Feature
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com