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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
1
really sucks
on February 3, 2014
Posted by: joetheragman
I have spent the last friggin hour trying to make sure that the refund goes to my bank. I even change the work sheet but the program removed the check box and replaced the routing no. with XXXXX's The help within the program could not tell me where to turn on or enter the routing #'s as they are in the back ground and no where does your great program states that the refund is going to my bank. I will not efile unless it does specifiy that I have direct deposit. It must be an oversight that really makes me not to ever trust trubo tax again
What's great about it: good until ready to efile
What's not so great: direct deposit not identifed on 1040 - did not file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy - Simple - Done
on February 3, 2014
Posted by: GoldenBear73
The tax laws are so complicated, even for a simple filer like myself. Have used Turbo Tax for years and will continue to do so.
What's great about it: Organized flow through the tax process. From W2's to Other income to Deductions easy to understand
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on February 3, 2014
Posted by: jesse713
Could have asked up front what kind of income and then only ask questions pertaining to that group
What's great about it: imports data from prior year
What's not so great: Not intuitive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on February 3, 2014
Posted by: CathyMG
Have used Turbo Tax for years, has always be done correctly. Highly Satisfied customer!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as Pie
on February 3, 2014
Posted by: slhess
I have been using turbo tax for several years and have had no problems
What's great about it: easy to use, walks you through everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Timer
on February 2, 2014
Posted by: irisjean
This was the best way for me to do my taxes myself. This was great I didn't have any problems. A friend told me about turbotaxes and that I could do it myself it was worth the money. I will use again also tell all my friends.
What's great about it: step by step.
What's not so great: Their wasn't any.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on February 2, 2014
Posted by: specialedward
some shortcuts being made available would solve answering a lot of unnecessary questions by those of us who can't itemize and know it
What's great about it: love being able to file online from home
What's not so great: entering details from w-2, answering questions that won't generate change in filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refund Relief !
on February 2, 2014
Posted by: GratefulDavid
The process leads you through and you feel confident, it is so super simple !
What's great about it: Super Simple and Fast
What's not so great: None
Written by a customer while visiting turbotax.intuit.com