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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Using for Years
on April 14, 2014
Posted by: GunnerG
from Baton Rouge, LA
I've been using TurboTax to file my taxes for years. It's a great product - easy to use for any reasonable intelligent person.
What's great about it: Easy to use.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Review
on April 14, 2014
Posted by: jerryhsoiyhoidh
from Pensacola, FL
Not enough space to list the Cons above. Confusing print instructions at end. Had to finally print from a .pdf file.
What's great about it: Keeps me from having to do everything longhand
What's not so great: Confusing print instructions at end of process. Apparently we are expected to generate a .pdf then print from there. It'
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Overpriced
on April 14, 2014
Posted by: igordin
Last time I used TurboTax -- total costs exceeded total savings
What's great about it: found few things that other software didn't
What's not so great: everything carries extra cost
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Right software, wrong price.
on April 14, 2014
Posted by: Misterwhite
It was easy and fast. It walked me through every step sometimes more than once. I expect software with that steep of a price tag to include State returns. The time it saved didn't justify the cost, especially when i'm forced to click through ads.
The software update happens after you have completed your federal return. This appears to me to be so the software can download your state forms based on your input. Why doesn't the state form download after I have agreed to purchase the state form expansion? That was a waste of my time.
I'll look for a better way to prepare my taxes next year.
What's great about it: Easy and quick
What's not so great: Overpriced, ads to buy more.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Faithful Turbo User
on April 14, 2014
Posted by: FaithfulTurbo7
I have faithfully used Turbo Tax for a decade. I love the ease of use and being able to step-through the credits and deductions.
What's great about it: Love the Step-Through Features and Ease of Use
What's not so great: Unable to use a print screen mode
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Saved a mountain of time
on April 14, 2014
Posted by: MajorJames
Amazingly improved the experience of filing the return while keeping me in the loop as to what was going on
What's great about it: Simplified the process immensely
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
State did not include e-file
on April 14, 2014
Posted by: Japka
I specifically purchased NJ state to save me time and money. NJ state is a very easy for to fill out but because I have a K-1 I need to paper file. I have submitted paper in the past, very easy 5 pages. I decided to try the NJ State turbo tax. I assumed, and I guess that is my fault, the purchasing the state INCLUDED e-file (at least one) like the feds, it does not.
Will never purchase state turbo tax again.
JJ
What's great about it: federal very easy, easily transfer to state
What's not so great: state return did not include e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed
on April 14, 2014
Posted by: 2013Chuck
It seems to me my Windows 7 machine met your minimum requirements. Nothing told me why your software thought it did not.
It never asked me to check for updates. It should do that first thing.
Did not find where to enter income from a personal loan.
What's great about it: Easy to follow
What's not so great: would not load on my Windows 7 machine. Not sure why my machine did not meet minimum requirements.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com