turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Very Easy
on April 14, 2014
Posted by: WRAIN69
from San Antonio, TX
I have used Turbo Tax for >10 years. I switched from a "big name" tax preparer, when I realized I knew more about deductions than they did. It's simple, user friendly and quick. I can do it in stages, whenever I want.
What's great about it: Step by step, catches mistakes
What's not so great: none yet
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Went smoothly
on April 14, 2014
Posted by: Deepdark1
from Pinehurst, Idaho
It's too bad that Intuit wasn't consulted when the new Federal Tax Code was prepared.
What's great about it: Well formatted.
What's not so great: Surprised at filing costs
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great time saver
on April 14, 2014
Posted by: Ed4025
from Marietta, Georgia
This program helps to guide you through the maze of tax preparation which prepares you for keeping accurate records for the following year. All in all a great time saver for a less than exciting task.
What's great about it: Accurate calculations, step by step guidance, tremendous time saver
What's not so great: paying taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Disapointed
on April 14, 2014
Posted by: Gary12334
I've used this product for several years and have been generally very satisfied, Basic forms were not available, and I'm sure the IRS had finialized the forms. Updates indicated that they weren't ready as of 4/14/14, I had to file for an extension, what a pain. No excuse, I won't use this product again.
What's great about it: Easy to use, asks simple questions and asks all questions concerning a thorough return .
What's not so great: Basic IRS forms were not available as of 4/14/14, unacceptable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
2013 Turbo Tax
on April 14, 2014
Posted by: cruiser2b
from West, TN
Easy to use and good price for the software and the efiling.
What's great about it: Easy tofollow and detailed.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Always improving
on April 14, 2014
Posted by: FightingJacks
from Riverview, Fl
This version of Turbo Tax is the best yet. In the past it was sometimes confusing but I breezed through the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
You Don't Have to be a CPA
on April 14, 2014
Posted by: ScottnJ
from Brownwood, TX
I use Turbo Tax every year and I love it. It asks you the questions you need to know and gives good explanations. I feel confident that I have done the best job I can with my taxes. I don't think a CPA can do a better job than I can with Turbo Tax.
What's great about it: Easy to follow step by step
What's not so great: Some small things changed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
16 years of Turbo-Tax-Time
on April 14, 2014
Posted by: TDaug
from Dallas, TX
Turbo Tax is the best and they seem to get better about pricing and features. Although, I always buy but from a local discount store instead of online.
What's great about it: Automatically Fills out forms from last year's data.
What's not so great: Can get off topic into areas that don't apply, or avoid conserns that I want to know.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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