 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
1
Problematic in 2013
on April 14, 2014
Posted by: Nealon
from Atlanta, GA
I had a very hard time getting the program to work. It would not install correctly to allow it to register and get updates. I kept getting an error message that blamed the IRS for not having updated the forms.....when the problem was really the TT software. On April 14, the error message still blamed the IRS?
Your program became a major headache for me this year. Based on the blogs, many people using MACs had the same problem getting the updates.
Tax season is hard. You made it harder this year.
What's great about it: Use to the program from years of use
What's not so great: Could not get updates! Error messages.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to complete
on April 14, 2014
Posted by: 1JCB
from Tampa, FL
It would be helpful if you explain why STD deduction was the optimal choice.
What's great about it: ADP Download
What's not so great: You can not print the itemized deduction calculation vs STD
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Installation was a problem until I found the file.
on April 14, 2014
Posted by: gfss
from Pembroke Pines, Florida
Over all process was quick and made the filing process smooth. Filing electronically is a big plus factor. Especially for Florida because there is no individual state tax calculation.
What's great about it: Logical process for all income and deductions.
What's not so great: Back tracking was somewhat cumbersome when editing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Faithful to Turbotax
on April 14, 2014
Posted by: tialee
from Houston, TX
I have been filing my return with Turbotax since college. Every year my return gets more complicated, but it never seems like a big deal because Turbotax is so easy to use.
I once tried a competitor's software and returned it due to an error in the software. It was also not as easy to use.
I recommend Turbotax to everyone.
What's great about it: easy, reliable
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EasyPeasy
on April 14, 2014
Posted by: sagkeg
from Spring, TX
We have used TT for many, many years. Whether we had a lot of issues to cover or not so many now that we've retired, the program always worked very well for us
What's great about it: Very good program
What's not so great: Had a problem finding my AGI
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My refund experiance with turbotax was awesome
on April 14, 2014
Posted by: Tito1959
from San Antonio, TX
I totally loved it. It seems that every year it keeps getting better and easier. I would love to have a section to be able to scan the W-2 forms for that year and add it to the total tax returned saved file. This way all of the supporting paperwork is on one file rather than two or three, etc...
What's great about it: very user friendly, easy
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 14, 2014
Posted by: DaltonW
OMG...I have never done taxes before and it was soooo easy with Turbo tax!!!!
What's great about it: This is the Bomb
What's not so great: Nada
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SO RELIABLE AND EASY
on April 14, 2014
Posted by: TMMOORE
from LIBERTY, TX
I'VE USED TURBOTAX FOR INCOME TAX FILING FOR THE LAST 10 TO 15 YEARS... THEIR SOFTWARE IS SO EASY TO USE I CANNOT IMAGINE ALL THESE PEOPLE STILL GIVING THEIR MONEY AWAY ON A SIMPLE 1040A. I USED IT FOR MY HUSBANDS BUSINESS AND NEVER HAD ONE PROBLEM.. EVERYONE OWES IT TO THEM SELF TO TRY THIS PRODUCT..
What's great about it: ACCURACY OVER THE YEARS
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com