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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
3
Why can't they cut to the chase?
on April 14, 2014
Posted by: mayor954
from Greenville, NH
I've used TTAX for a number of years now but what I don't understand is why they make you input every single deduction only to tell you that you're better off taking the standard deduction. Once they know your income, ask, do you have medical expenses that are more than $XXXX.00 dollars? Did you make charitable donations that totaled more than $XXXX.00? If the numbers close, input all the stuff, otherwise, it's the standard deduction. It would save a lot of time.
What's great about it: Walked me thru everything from last year.
What's not so great: I took standard deduction after entering countless, laborious, entries
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
It was okay to a point, and then screwed up
on April 14, 2014
Posted by: Bruce11111
from Denver CO
Sux
What's great about it: EZ to use
What's not so great: Allowed no way to change data or get help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on April 14, 2014
Posted by: DBPaul32
One of the best things is that it loads last year's review and uses that as a starting place, so you don't have to reenter a bunch of information it already knows about. My taxes have about the same structure each year, so this makes it super easy. We moved last year, so that changed some things, but it was still very easy. Will always use Turbo Tax!
What's great about it: Walk through of all the details, explanations of what is going on
What's not so great: Some of the paths through items can be confusing
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
VERY EASY TO USE
on April 14, 2014
Posted by: JuliVan
from Hialeah, FL
I have been using TurbiTax since 2000. I Never had any problems or audits whatsoever. I tried the "other" program once, because it was a bit cheaper, but there was no comperisson, TurboTax was and still is far superior. Worth every penny.
What's great about it: Fast, Accurate, Inexpensive,
What's not so great: Absolutely NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Need better checking
on April 14, 2014
Posted by: MikeDMahan
from Cleveland, OH
I feel that the review should have caught that I had no state tax entry from the prior year, either additional income or a payment. I have been making state payments for several years, so there was history in TurboTax. I was manually reviewing the return and my 2013 payments when I caught the check for the prior year state taxes due. I'm not sure how this was missed during the step-by-step process (which I went through), but the final review should have alerted me to check my prior year state tax transactions.
What's great about it: I liked the very good explanations and examples
What's not so great: The review missed my state tax payment
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax changes over the years.
on April 14, 2014
Posted by: TP2014
from Miami, Fl.
I have been using Turbo Tax over 10 years. The past 2 year returns have become more complicated and less user friendly. I hope this trend does not continue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it was too easy and always has been
on April 14, 2014
Posted by: johninrva
from richmond, va
perfect tool to use if you have a return that is semi-complicated or easy.
What's great about it: this is the method i will always use and i continue to turn my friends on to it.
What's not so great: what can i do with all the extra money! haha
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on April 14, 2014
Posted by: jcox101
from Austin, Texas
I have been filing with Turbo Tax for over 15 years, back in the day when we had to buy the forms to print on
So easy,
What's great about it: Only way to go
What's not so great: None
Written by a customer while visiting turbotax.intuit.com