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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
3
Average On My Scale
on April 14, 2014
Posted by: Sage90
from Lone Tree, CO
It's nice that you can input all your information and the step by step screens make sure you get everything you can. On the other hand, it seems that there are just TOO many options and screens that don't apply but you have them there anyway.
What's great about it: Step by step instruction, navigable screens, error checks
What's not so great: Somewhat confusing, too many options, takes a long time
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy to do
on April 14, 2014
Posted by: KSTCgirl227
from Dallas, TX
The directions lead you every step of the way, with easy access to help and to instant answers to questions. The format is easy to read and understand.
What's great about it: Step by step directions and easy access to help
What's not so great: Did NOT like the IRS insinuating its presence into health care isssues.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got me through a difficult stock transaction
on April 14, 2014
Posted by: jimmy2aggie
from Montgomery, TX
Had several stock buys/sales that had never done before, and never even thought about the tax implications...DUH! on my behalf!.... once i got into the process of filling in the blanks much of what was provided me wasn't actually provided by the broker. Thank goodness for the expert advice and the many FAQ discussion boards, this really helped me to feel comfortable with the information that i was able to provide on my return. Thanks again for making such a great product.
What's great about it: Step-by-step "handholding"
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes for All
on April 14, 2014
Posted by: BIMMER97
from Harvey, LA
Overall very good program
What's great about it: Easy to use program
What's not so great: Confusing about disposition of assets when no longer in use
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better refund that I expected
on April 14, 2014
Posted by: MikeHH
from Taylor, TX
I have used Turbo Tax for many years and have never been disappointed.
What's great about it: Simplicity/Accuracy
What's not so great: ?
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome tax experience.
on April 14, 2014
Posted by: hazeleyes63
from HOUSTON , TX
I enjoyed using turbo tax ; its easy and user friendly. I had my doubts in using it as i thought it would be difficult. It guided me step by step and and explained what I i didn't understand. I recommend turbo tax for anyone who is willing to experience an easy way to file taxes without the hassle of going to a tax office, making an appointment of having to wait for an appointment and not to mention the high cost of a tax person preparing it for you. I really enjoyed using turbo tax. Thanks a million!
What's great about it: very easy to navigate and user friendly
What's not so great: no comment
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's the Best
on April 14, 2014
Posted by: 3146
from Longmont., CO
I have used TurboTax for the past 10-12 years through lots of different life experiences and have never had anything challenged. I always feel confident when I file my return.
What's great about it: I have a messy return and I can always follow the instructions
What's not so great: Sometimes when I dig in to check things the process is time consuming.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very helpful
on April 14, 2014
Posted by: dhfugivnwmerysf
from Pinedale, WY
Oh I think it is great. Maybe if they saved stuff in a cloud so I didn't have to use same computer to upload old stuff.
What's great about it: I did not know about the sales tax deduction. made me 100 bucks.
What's not so great: Need to assure users that that deduction is standard. don't be nervous.
Written by a customer while visiting turbotax.intuit.com