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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Awesome tax experience.
on April 14, 2014
Posted by: hazeleyes63
from HOUSTON , TX
I enjoyed using turbo tax ; its easy and user friendly. I had my doubts in using it as i thought it would be difficult. It guided me step by step and and explained what I i didn't understand. I recommend turbo tax for anyone who is willing to experience an easy way to file taxes without the hassle of going to a tax office, making an appointment of having to wait for an appointment and not to mention the high cost of a tax person preparing it for you. I really enjoyed using turbo tax. Thanks a million!
What's great about it: very easy to navigate and user friendly
What's not so great: no comment
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's the Best
on April 14, 2014
Posted by: 3146
from Longmont., CO
I have used TurboTax for the past 10-12 years through lots of different life experiences and have never had anything challenged. I always feel confident when I file my return.
What's great about it: I have a messy return and I can always follow the instructions
What's not so great: Sometimes when I dig in to check things the process is time consuming.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very helpful
on April 14, 2014
Posted by: dhfugivnwmerysf
from Pinedale, WY
Oh I think it is great. Maybe if they saved stuff in a cloud so I didn't have to use same computer to upload old stuff.
What's great about it: I did not know about the sales tax deduction. made me 100 bucks.
What's not so great: Need to assure users that that deduction is standard. don't be nervous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasey
on April 14, 2014
Posted by: CrastinatorPro
from Centrailia, WA
Turbo efficiently asks the right question to lead to the right answers.
What's great about it: Carried 2012 Over & So Simple
What's not so great: Not entirely intuitive in a spot or two
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 14, 2014
Posted by: Sabou
from TX
I was afraid to do my taxes myself this year for first time, since I am divorced now . But with Turbotax it has been pretty easy :)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not Smarter; No What If
on April 14, 2014
Posted by: DoItMuchFaster
from Tx
Still asks if you want a State return started, even if entered as NO before; and State of residence(s) do not have Income Tax.
Preference and location of entry of Medical Insurance should be smarter, for best return. Choice of SE Insurance or (regular 7.5% of AGI deductions) should be available to compare, with detail sheets movable to either choice for "what-if" result.
What's great about it: Loaded all of Last years Info
What's not so great: Could not copy and paste whole Detail Sheets for What-If (best return) comparison.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 14, 2014
Posted by: DrDad37212
from Nashville, TN
The questions and pacing have improved over last year. Really easy to use - good for beginners too.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Refund
on April 14, 2014
Posted by: JDLo
from Murrieta, CA
Great product. This is my second year using it, and I love being able to do my own taxes!!
What's great about it: Walked me through everything
What's not so great: NONE!!!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com