 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Basic 2013
on April 15, 2014
Posted by: CWOTTO
Would not load Help updates:
Would not show chart to select pages to print:
Would not show chart to select pages to print:
What's great about it: ease of use
What's not so great: Needs work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Good Experience with TurboTax
on April 15, 2014
Posted by: PJMc
Great job. Next year I need to track job search expenses and do a better job of tracking charitable donations (church, and itemized lists of goodwill donations.)
What's great about it: Mortgage rate deduction explanations
What's not so great: I am forever confused by foreign tax credits. Perhaps there is a way you could make this part more intuitive.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Basic Federal
on April 15, 2014
Posted by: NotAgain1st
Everything was great but I would have liked a would items from your previous return do you want transfered and updated.
What's great about it: Great, I flew through everything that I had info ready for
What's not so great: it did not ask to or transfer over the child care provider info from the previous year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 turbo tax
on April 15, 2014
Posted by: rmcfarl533
it made all of the supporting forms and guided me through. it was still familiar from previous years to reduce any confusion. the 2210 AI left me hanging on figuring out what information I need and how to get there
What's great about it: made it easier
What's not so great: left me hanging
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to File
on April 15, 2014
Posted by: BobMI
Excellent program. Have been using for more than 15 years. Always improving.
What's great about it: Easy to use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Federal and State
on April 15, 2014
Posted by: S2F3B5F7
Overall have found it very helpful in the past. Much easier than doing by hand and trying to look up info.
What's great about it: Concise and to the point
What's not so great: repeating items which don't apply to our situation
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2013 Turbo Tax review
on April 15, 2014
Posted by: LarBoo
I have been using Turbo Tax for years. The calculate your state sales tax does not work and I had to manually over ride your program by putting previously calculated entries in manual mode. Had to restart taxes 3 times before I just tried to force the total in to get my deduction. Also, why don't you still try to update program at beginning of session till end. I was confused with the 1099 Misc entry not showing u[ this year where it did last year. Your form should have been clearly noted that this was a change.
What's great about it: Complete with math checks
What's not so great: Some functions did not work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Angry
on April 15, 2014
Posted by: Bobannoyed
Please let the user know at the beginning of the process about what the fees will be.
What's great about it: Easy to use, fast, comprehensive
What's not so great: Absurdly high refund processing fee
Written by a customer while visiting turbotax.intuit.com