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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
easier every year
on April 15, 2014
Posted by: pcking
from Chattanooga, TN
Turbo Tax becomes easier to use and more thorough every year, I buy it off the rack, line up my documents, answer the questions, press send and I'm done.
What's great about it: import from prior years
What's not so great: state tax is pushy when your state doesn't collect income tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent tax prep package
on April 15, 2014
Posted by: VickiW
from Bradenton FL
I've used TurboTax for years. It's the greatest.
What's great about it: Easy to use, good explanations, thorough, convenient, e-file
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent processing but failed to let me e-file.
on April 15, 2014
Posted by: 1234Larry
from Las Vegas, NV
Still a good product, but now I have to go the post office and hope that I can send this appropriately. At the end, I'm disappointed.
What's great about it: Processing excellent as in the past.
What's not so great: I repeatedly tried to e-file receiving message to download update, which I did only to go through it again and again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
on April 15, 2014
Posted by: ETWERT
TOO SLOW--DO YOU GET THE PICTURE
YOU NEED TO SPEED IT UP
What's not so great: WAY WAY WAY WAY TOOOOO SLOW AND HARD TO FIND WHAT YOU NEED.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still had to mail forms with eFile
on April 15, 2014
Posted by: HKR1
from Tennessee
I have used Turbo Tax for years and it works great. This year though I had to re-enter data manually because it was not transferred from the year before (unemployment compensation). Also, I could not attach required documents to the eFile transmittal, so I am required to mail the documents separately.
What's great about it: Transfers most data from last year.
What's not so great: Documents can not be attached to eFile. Some data not transferred from last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fast filing
on April 15, 2014
Posted by: Debbie37
from Moore , OK
thats about it. i waited until the last minute to file, rocked thouggh the return in no time e-filed it. made copies and mailed to IRS, couldnt find address to mail the forms to but found it online. one extra step that I have found every year that I would like to see go away is the adress info. Any how mailed off my report on april 15th as i needed to. Got it done!
What's great about it: waited til the last minute rocked right through it.
What's not so great: no mailing addresses on forms to mail return copies to
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Quick!
on April 15, 2014
Posted by: kdjenk
from Mesquite, TX
I have used TurboTax for many years. Each year it gets better and better.
It takes the stress out of doing taxes.
It takes the stress out of doing taxes.
What's great about it: I liked the ease of input and that all topics are covered
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I've Done It Again
on April 15, 2014
Posted by: sjfs
from Linden, Tx
I have successfully used this product for several years. Am very comfortable with it and would recommend it.
What's great about it: Transfer from previous year. Easy to use.
What's not so great: Some topics require needing to read the IRS Publications. Not always easy to find from current form.
Written by a customer while visiting turbotax.intuit.com