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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Short time Capital Gains Error
on April 15, 2014
Posted by: PeterCM
from Northbrook, IL
Our Capital Gains were downloaded from our broker. It seems the were downloaded twice!!! Thank goodness I checked before I mailed them out. 10 stock sales were duplicated ( 9 were profitable). I deleted them and our payment to the IRS was changed to a refund!!
It would be great if TurboTax could review entries and look for duplicates. Then an alert to the taxpayer would be a wonderful feature.
What's not so great: Somehow our short term capital gains were entered twice
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
College lacking
on April 15, 2014
Posted by: kbmb
from Chicago, IL
TurboTax should refer to other returns to verify the proper handling of college tuition, scholarships, expenses, Coverdell, etc. I have two kids in college and my joint return and their single returns are all in the same folder on my PC. TurboTax should look at ALL three returns and make sure that everything has been handled correctly.
What's great about it: I've used Turbo Tax since the first year it came out, so I'm used to it and rely on it
What's not so great: Figuring taxes for two kids in college is not the best
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Always an easy experiance
on April 15, 2014
Posted by: JimGinger
from Dallas, TX
I've uses Turbo Tax for years and have found it to be consistently simple but thorough.
What's great about it: Ease of preparation, accuracy and explanations of items
What's not so great: Filing my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great, and a Real Time Saver!
on April 15, 2014
Posted by: WeeWilly45
from Chaparral, NM
We rely on Turbo Tax for dependable, accurate information and ease of use. It saves lots of time, and headaches!
We do wish we could to an exact item when making a correction or filling in a missed number. For example, when we received a copy of our taxes paid on a rental property, we had to go through many pages to get to that one line.
What's great about it: Choice of srep-by-step or explore on your own
What's not so great: Many redundant steps, and commercials.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Using TurboTax
on April 15, 2014
Posted by: Wertheimer
from Edmonds, WA
Easiest tax software to use. Very thorough
What's great about it: Ease of use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
made my week a lot easier.
on April 15, 2014
Posted by: good4me2
from Magnolia Arkansas
TurboTax claims to be an easier and more accurate way to prepare taxes. however, others make the same claim yet at about half the cost.
What's great about it: I like the ease of entering ingormation. Getting a pin number through TurboTax was easier than getting one by phone.
What's not so great: when entering the information one does not know what forms the info will be entered on until near the completion of the
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good
on April 15, 2014
Posted by: DDowell
from Rowlett, TX
Don't leave things for me to have to interpret.
REALLY like to watch what is affecting bottom line as I move through the phases.
REALLY like to watch what is affecting bottom line as I move through the phases.
What's great about it: Moves along to what you need
What's not so great: Don't always understand tax language, so easy to get lost.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I owed a bundle but easy to pay
on April 15, 2014
Posted by: peejay2014
from new orleans, la
I had a knot in my stomach because I'd simply forgotten it was tax day. Ran out and purchased Turbo Tax and the whole process only took a couple hours from going to the store, returning, and filing. And although I owed nearly $4K, they made it easy for me to charge it. I found even the 2.49% fee acceptable considering my forgetfulness. I am pleased, the knot is gone, and all is well.
What's great about it: the process was quick and easy to follow
What's not so great: none
Written by a customer while visiting turbotax.intuit.com