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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
I like Turbo tax
on January 28, 2014
Posted by: ChanChan
Overall this wasn't too bad of a process to fill online with turbo tax!
What's great about it: Was easy and i felt it was secure
What's not so great: Couldn't figure out pin for e-file
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax Basic
on January 28, 2014
Posted by: jLange
Had an extreme amount of trouble downloading two states. Called technical support and after a few tips we were disconnected. I e-mailed him but he did not return my call.
I never could download from the software. Finally downloaded from the web site. VERY FRUSTRATING!!!! Spent four hours on this. Also you need to widen your reponse boxes as all I could see was continu and downloade.
I never could download from the software. Finally downloaded from the web site. VERY FRUSTRATING!!!! Spent four hours on this. Also you need to widen your reponse boxes as all I could see was continu and downloade.
What's great about it: familiar
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not as good as advertized
on January 28, 2014
Posted by: Cantusenicknam
Basic said could handle form 8853's - BUT could not e-file more than one form (2 people need 3 forms)
What's not so great: Basic could not E-File
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on January 27, 2014
Posted by: TiCoNeY
Like how turbo tax uses last years information to ease new return. I feel good about return and filing my taxes.
What's great about it: Felt confident in tax return
What's not so great: No issues
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Most In Depth Filing
on January 27, 2014
Posted by: Ramjet2013
Very simple and guides you through the whole process and provides you with ideas of what we could miss to obtain the most return possible
What's great about it: Prompts and Helps outstanding
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on January 27, 2014
Posted by: Doug71
This is my 4th year using Turbo Tax and it is the easiest and best way to file your taxes. It get the maximum return with the least amount of effort. I would recommend this to all who file taxes.
Doug
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Once again Turbotax makes tax filing a breeze
on January 27, 2014
Posted by: lisacarman
Since 1995 I have used TurboTax to file my taxes, it is the simplest of programs to use. As a bookkeeper I highly recommend this product to my friends, family and coworkers.
What's great about it: Ease of use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to follow!!!
on January 27, 2014
Posted by: rhonaldo
It's my first time filling on my own, and turbo tax makes things easier. With the step by step guidelines that will help you on everything you need. Plus, a service operator you can depend on if some trouble occur..
What's great about it: A step by step guide, and a very helpful costumer service operator..
Written by a customer while visiting turbotax.intuit.com