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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
on October 15, 2014
Posted by: Boss007
I have been using TurboTax for many years. See no reason why I should switch. Very dependable and reliable piece of s/ware.
What's great about it: Great Tax Software, Easy to Use with lots of explanations and examples
What's not so great: Perhaps give some example of Cost Basis Calculations for different sale scenarios
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Sch K-1
on October 15, 2014
Posted by: Ganduff
Overall, program does a good job with 35 Form 1065 Sch K-1 for Master Limited Partnership. However, the program does not do a good job with: (a) partial sale of units in a Master Limited Partnership (b) the distribution in excess of basis by a Master Limited Partnership and (c) the Foreign Tax Credit from a Master Limited Partnership. In addition need to add a worksheet that details how the Worldwide Gross Income is determined for Foreign Tax Credit purpose. It is hard to proof the number that the program provides in the Smart Sheet.
What's great about it: Handling 1065 K-1 very well
What's not so great: Foreign Tax Credt data from 1065 K-1 is hard to get into forms and it is hard to proof the Worldwide Gross Inccome
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Painful Process
on October 15, 2014
Posted by: le5sigh
The state return glitched, I went out of the state return to look at something else, and then I COULD NOT get back. It kept wanting me to buy it, saying I have it, but I couldn't proceed forward. Extremely frustrating.
ALSO, I had the download version. I completed my federal taxes, went to class, and then came back to do my state taxes. But all the work on my federal taxes was gone. I had to re-enter everything. It would not accept information from the PDF I had saved of what was done before. Annoying.
What's great about it: Step-by-step is nice, and how they calculate tax refunds
What's not so great: Having to repeat steps a lot!! Not being able to go back
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Will use again!
on October 14, 2014
Posted by: AmyDL
from Houston, Texas
I have used Turbo Tax for about 10 years now, and I am also a tax professional and familiar with a lot of tax software. TT does a good job, and I like 2013 better than a couple of the previous years. I don't like how the forms are treated as an after-thought, in my opinion. Navigation is better this year. Overall, an excellent product.
What's great about it: Thorough, and has good explanations if you click on them. I like being able to choose whether to navigate myself or not
What's not so great: Getting to the forms to view them and see what is going on is just too much trouble. Please make it easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on October 14, 2014
Posted by: Jeriphyl
piece of cake - been using it forever. don't change a thing!
What's great about it: all of it - you'd have to be a complete idiot to mess up your taxes
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Basic Turbo-Tax
on October 14, 2014
Posted by: greatfunguy
Unable to complete e-file process by using previous AGI and unable to get a pin #. Had to file by US-mail
What's great about it: easy to input information
What's not so great: none
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
made for smooth input
on October 14, 2014
Posted by: greatfunguy
All good except: Did as instructed but unable to e-file using previous AGI, Unable to get pin. Ended up using US-Mail.
What's great about it: asked the questioins
What's not so great: none
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on October 14, 2014
Posted by: Joeybee
I have used Turbo tax for years and have appreciated the consistency of it. I would suggest speeding up the program as a target for future years.
What's great about it: consistency - I have used your company for years.
What's not so great: Slow.
Written by a customer while visiting turbotax.intuit.com