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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
made my week a lot easier.
on April 15, 2014
Posted by: good4me2
from Magnolia Arkansas
TurboTax claims to be an easier and more accurate way to prepare taxes. however, others make the same claim yet at about half the cost.
What's great about it: I like the ease of entering ingormation. Getting a pin number through TurboTax was easier than getting one by phone.
What's not so great: when entering the information one does not know what forms the info will be entered on until near the completion of the
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good
on April 15, 2014
Posted by: DDowell
from Rowlett, TX
Don't leave things for me to have to interpret.
REALLY like to watch what is affecting bottom line as I move through the phases.
REALLY like to watch what is affecting bottom line as I move through the phases.
What's great about it: Moves along to what you need
What's not so great: Don't always understand tax language, so easy to get lost.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I owed a bundle but easy to pay
on April 15, 2014
Posted by: peejay2014
from new orleans, la
I had a knot in my stomach because I'd simply forgotten it was tax day. Ran out and purchased Turbo Tax and the whole process only took a couple hours from going to the store, returning, and filing. And although I owed nearly $4K, they made it easy for me to charge it. I found even the 2.49% fee acceptable considering my forgetfulness. I am pleased, the knot is gone, and all is well.
What's great about it: the process was quick and easy to follow
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Suggestions for improvement
on April 15, 2014
Posted by: sl144762
from Louisiana
I appreciate being able to carryforward from the prior year. It helps me keep things straight.
The depreciation for 50% property does not seem to work and I have to override the numbers.
The depreciation for 50% property does not seem to work and I have to override the numbers.
Also, please inclued form 1045 and instructions.
What's great about it: easy to use; carryforward from prior year is great
What's not so great: does not handle splitting depreciation and missing Form 1045
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good experience
on April 15, 2014
Posted by: oskarpf82
from Illinois
love it each year. easy for ours. Basic version is cheaper but much harder to find. Most could get by with that.
What's great about it: smooth, few problems
What's not so great: advise confusing on laptop, books college deduction
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Using Turbo Tax Basic Edition
on April 15, 2014
Posted by: pixiekay
from Florida
I can't say that I found any problems with my TT package this year.
I bought the TT Basic and it was every bit the performer as the TT Deluxe package. I have been using Intuit products since 2000 or earlier. So I love the great product and ease of filing that I have experienced over the years. Thank you for a user friendly tool in which to file my taxes. Sincerely, Lorraine Savage
p.s. I lost my prior year package and received 1st class help from Turbo Tax in software and helping me reconstruct it. (I had a hard copy to go by, but without the software, there was no data to roll over into the 2013 forms.) Thank YOU TT! Hallelujah!
I bought the TT Basic and it was every bit the performer as the TT Deluxe package. I have been using Intuit products since 2000 or earlier. So I love the great product and ease of filing that I have experienced over the years. Thank you for a user friendly tool in which to file my taxes. Sincerely, Lorraine Savage
p.s. I lost my prior year package and received 1st class help from Turbo Tax in software and helping me reconstruct it. (I had a hard copy to go by, but without the software, there was no data to roll over into the 2013 forms.) Thank YOU TT! Hallelujah!
What's great about it: Cost less than TT Deluxe
What's not so great: Little lost on filing and printing at the end of filing in the forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Well, that was expensive...
on April 15, 2014
Posted by: asdfjklhsdf
from Cincinnati, OH
Ok, so the software did include some things i did not think of for deductions, but those savings went right out the window with every state return I had to pony up for. Since they are not advertised on the box at all, I'll be using a different product next year.
What's great about it: Taxes were finished by deadline, included several deductions I didn't think os.
What's not so great: Nickel and dimed to death
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Less than an hour and I'm done!
on April 15, 2014
Posted by: AnninWA
from Mount Vernon, WA
Easy, awesome, trustworthy!
What's great about it: Walked me through so fast
What's not so great: Scrolling down to the continue button on each screen (using a laptop)
Written by a customer while visiting turbotax.intuit.com