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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
A good experience
on April 15, 2014
Posted by: fredinva
from Northern Virginia
I used another software for the last few years, but couldn't pass up the good deal of getting Turbotax and Quicken in a joint package. Turbotax worked as well as the other software and it only took a couple of hours to get everything done. I especially like the ease of using electronic filing. On the whole it was a good experience.
What's great about it: easy to understand directions and most (but not all) info from last year, when I used a different software) transferred
What's not so great: hard to navigate from section to section
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Passed muster
on April 15, 2014
Posted by: cojk
from Boynton beach, FL
I have many IRAs from which I withdraw money. After each one there are pages of questions. They should be somehow combined so that if all answers are the same,it should apply to all. There are many other similar situations.Generally the turbo tax procedure is easy to follow.and thorough.
What's great about it: only need to change the amounts
What's not so great: Cant print turbotax summary category sheets
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
You guys rock!!!!!!
on April 15, 2014
Posted by: Jimmy1220
from Arroyo, PR
I recommend TurboTax to everybody!!!!
What's great about it: Awesome program to get your refunds accurate!!
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 15, 2014
Posted by: 0110rdk
from South Dakota
I used turbotax basic and it did everything I need, including the entry of a K-1 schedule. I like the process and appreciate how it transfers all of last year's information into the new return before you get started on the new year. I've used turbotax for at least 10 years now and would highly recommend it.
What's great about it: Like the way it transfers last year's information. Easy to follow...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy access of info
on April 15, 2014
Posted by: hannah1999
from Richardson, Tx
Great , have been using it for a few years.!
What's great about it: all information is described step by step
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
suspected error
on April 15, 2014
Posted by: naomimoan
from Lockhart, TX
I believe that Turbo-Tax made an error on my IRA distributions (line 15a). I intend to follow up on that tomorrow.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax Gobbled up my Refund!!!!!!
on April 15, 2014
Posted by: Jensyn
from san diego, ca
Too expensive for basic service, my daughter only got a 246 refund but after all the fees to file and having to buy turbo tax there is nothing left.
What's great about it: quick & easy
What's not so great: Too many fees for no income and small return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Workflow Yet
on April 15, 2014
Posted by: Overton
from Nashville, TN
Nicely done. Would use anything else and haven't for years,
Tom
Tom
What's great about it: Step by Step was nice with few delays
What's not so great: Add a next step button at the top to mirror the one I had to scroll down to every time I finished a step
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com