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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Accrurate return.
on May 13, 2014
Posted by: PaulDDS
from El Cajon, CA
Had to manually enter the Carryover of disallowed deduction from line 13 of my 2012 Form 4562. This should be done automatically by TurboTax.
What's great about it: Reasonably thorough.
What's not so great: On Form 4562, TurboTax did not transfer carryover of disallowed deduction from line 13 of your 2012 Form 4562
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Filing Again!
on May 14, 2014
Posted by: Ronkill
from Seoul, ROK
I have used TurboTax for the past 15 years and it has always been quick and efficient in preparing and filing my returns. The help options have always been able to answer my questions. Electronic filing is extremely easy and I get my refunds quickly. I will continue to use TurboTax and have recommended to several friends and relatives. Great product!
What's great about it: Transfer of information from previous year really speeds things up. Easy to follow step by step instructions.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Refund
on August 5, 2014
Posted by: jozette34
from Glendale, AZ
It was very easy to use walked you through everything you could possibly need to do for your tax return.
What's great about it: Very easy to use
What's not so great: Sometimes a little too detailed but not a bad thing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome!
on August 17, 2014
Posted by: Paige123456789
from Swanzey, NH
THe only thing I did not like is how many questions where asked that did not pertain to me personally. However I know these are necessary as everyone else could have use for these. overall I think turbotax is awesome and keep up the good work!
What's great about it: clarity
What's not so great: too many questions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Too many questions
on September 1, 2014
Posted by: turbouserintx
from Hou, TX
I use TT each year so I don't have to do it by hand, but I think it might take just as long to go through all of the questions. It is convenient so I keep using it.
What's great about it: accuracy, efiles, retains information to roll forward each year
What's not so great: too many questions, makes it take longer than it should
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It Doesn't Get Much Easier Than This
on September 24, 2014
Posted by: JoeC199
from Connecticut
I have been using TurboTax for over 20 years and am completely satisfied. Granted I do not have a complex return but I have multiple financial investments with multiple sources of income. TurboTax handles them with ease.
What's great about it: Very easy to use. Covers all my financial situations.
What's not so great: Would like to see a discount for returning customers.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very good.
on October 10, 2014
Posted by: Prot
from Las Vegas NV
Overall I was very pleased, and will probably use this system next year.. I saved time and money this way.
Thank you for providing a very easy experience!
Thank you for providing a very easy experience!
What's great about it: very easy to use.
What's not so great: blue box (upper right side) displaying items to add did not show clear instructions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on October 12, 2014
Posted by: kdsahlin
from Gig Harbor, WA
Program was fine except for direct debit for electronic filing cause error even though I was intending to electronically file.
Written by a customer while visiting turbotax.intuit.com
Ratings-Only Reviews
Based on the average of (1,199) ratings-only reviews
Overall Customer Rating
4.6