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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Awesome!
on August 17, 2014
Posted by: Paige123456789
from Swanzey, NH
THe only thing I did not like is how many questions where asked that did not pertain to me personally. However I know these are necessary as everyone else could have use for these. overall I think turbotax is awesome and keep up the good work!
What's great about it: clarity
What's not so great: too many questions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Too many questions
on September 1, 2014
Posted by: turbouserintx
from Hou, TX
I use TT each year so I don't have to do it by hand, but I think it might take just as long to go through all of the questions. It is convenient so I keep using it.
What's great about it: accuracy, efiles, retains information to roll forward each year
What's not so great: too many questions, makes it take longer than it should
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It Doesn't Get Much Easier Than This
on September 24, 2014
Posted by: JoeC199
from Connecticut
I have been using TurboTax for over 20 years and am completely satisfied. Granted I do not have a complex return but I have multiple financial investments with multiple sources of income. TurboTax handles them with ease.
What's great about it: Very easy to use. Covers all my financial situations.
What's not so great: Would like to see a discount for returning customers.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very good.
on October 10, 2014
Posted by: Prot
from Las Vegas NV
Overall I was very pleased, and will probably use this system next year.. I saved time and money this way.
Thank you for providing a very easy experience!
Thank you for providing a very easy experience!
What's great about it: very easy to use.
What's not so great: blue box (upper right side) displaying items to add did not show clear instructions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on October 12, 2014
Posted by: kdsahlin
from Gig Harbor, WA
Program was fine except for direct debit for electronic filing cause error even though I was intending to electronically file.
Written by a customer while visiting turbotax.intuit.com
Ratings-Only Reviews
Based on the average of (1,199) ratings-only reviews
Overall Customer Rating
4.6