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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
BEST SOFTWARE, CANNOT COMPETE WITH ANY OTHER
on January 29, 2014
Posted by: Saghir
from FL
I have been using for last 4 years. It works like you hired the best tax expert.
What's great about it: VERY EASY TO USE. GIVING YOU SURPRISE REFUND.
What's not so great: ITS TOO EASY :)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TOOO FAAST
on January 29, 2014
Posted by: NitroxJerry
from Patrick Air Force Base, FL
Completed Fed return in one hour. Admit I have simple form with standard deduction but still.. Absolutely painless!
What's great about it: Quik pace of queries.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on January 29, 2014
Posted by: KathiOliver
Fabulous help!! I had to contact the help department for a question about a 1099-R, and the CPA that was provided was very helpful.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellente!
on January 29, 2014
Posted by: dogjuice
from Sunset, Tx
I have used TurboTax for years and it is an awesome product. It imports all of the gooey info from last years return. Just input the current years numbers and voila! Done!
What's great about it: Very easy, even for a non-techy guy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Overseas & Non-Profit
on January 29, 2014
Posted by: paparomeo
from Germany
Finally a product that allows me to e-file from overseas and that seems to understand my dual-status as a member of an NGO/Mission organization, being employed for federal income tax purposes and self-employed for social security tax purposes. Thank you!.
What's great about it: Overseas e-filing capacity and Schedule SE for dual-status people
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes done right the first time!
on January 29, 2014
Posted by: MomVF
from Olympia WA
I recommend this product for anyone doing your own taxes: the instruction are clear and the screens are clear where the answers to the questions are to be input. I have used this product for more than five years and have been more than satisfied #no audits!#
What's great about it: Ecellent instruction: clear, conchise, through.
What's not so great: Going from screen to screen took time and was a bit "clunky"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
use it every year
on January 29, 2014
Posted by: rockdawggsr
from springfield, Va
very easy program. just plug info from your w2's and it simply asks you questions about you. doesn't take longer than 30 minutes. I had a problem and the customer service lady upgraded my federal free edition to the Basic edition and paid for my state fee as well.
What's great about it: customer service is great! just plug in your info and its done
What's not so great: dont understand some terminology
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Happy
on January 29, 2014
Posted by: dollady
from Pennsylvania
I heard about Turbo Tax from a good friend. That was just 5 years ago. I'm going to keep using Turbo Tax because it has taken the guessing and stress and questions out of doing my taxes. I no longer dread tax season because I know for sure that Turbo Tax will be available for people like me to take all the stress and confusion that tax season brings out. I'm indebted to the person or persons who invented Turbo Tax. Thank God for them.
What's great about it: It's quick and thorough and so easy to use.
What's not so great: It is a perfect tool. No improvements needed.
Written by a customer while visiting turbotax.intuit.com