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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Like it
on April 13, 2014
Posted by: Brenda77
Turbo Tax makes tax preparation easy. Thank you for a great product!
What's great about it: I like the easy guide that walks me through it and the automatic calculations.
What's not so great: Sometimes I can't find something I need to change.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on April 13, 2014
Posted by: TurboTaxLoyal
Program makes it easy to complete tax returns accurately, find errors, make corrections, and find deductions. Have used it for years.
What's great about it: Intuitive, thorough, easy to navigate
What's not so great: Nothing to dislike
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
5 Star Tax Calculator -1 Star Program Documentatio
on April 13, 2014
Posted by: Heatwave
I understand tax calculations and the program seems to take care of the details
I can not get help for operating the program. Here is an example: I down load my interest from eTrade. When I enter the dividends, do I do the down load again? You have to try it to find out and if you do the down load a second time, you will have the biggest mess, you'll probably have to start again. I hate experimenting to find out what the program is doing. I want to talk to Turbotax about what their program is doing.
What's great about it: Down loads from investment firms, accuracy of calculation
What's not so great: Lack of contact with TurboTax
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Problems Exist
on April 13, 2014
Posted by: abcdefghijk32
Form 1099-R from State Farm showed a taxable amount (2a) of 30,495.67. The form showed a gross distribution of 27,247.50 since I had State Farm to deduct 3,049.57 for tax purposes.Turbo Tax insisted the Taxable amount had to be same as the gross distribution which apparently is not true..Either Turbo Tax or State Farm is wrong. I believe Turbo Tax is wrong.For Turbo Tax to allow me to file I changed the gross distribution to the taxable amount.
Would appreciate your comments on this, please.
What's great about it: Comprehensive
What's not so great: Very slow. AlsoTurbo Tax apparently has a bug. Even this review is rather tedious.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too Much Money
on April 13, 2014
Posted by: KevinD236
You need to lower the cost, especially for long time customers.
What's great about it: Easy to Use
What's not so great: Too Expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I'd never file my taxes without Turbotax
on April 13, 2014
Posted by: ewong
Great product for making tax filing easy and relatively painless. A little excessive with the requests to purchase related products (state tax, upgrades to premier, audit protection, etc) one request is fine, multiple gets annoying
What's great about it: easy, logical, user friendly,
What's not so great: a little excessive with the multiple requests to purchase related products
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Return
on April 13, 2014
Posted by: Dude848
I'be been using TT for the last 8-10 years and absolutely love the software and all the facets of the program. Very easy to understand and make corrections, changes, or additions as needed.
What's great about it: Liked absolutlety everything re to Turbo Tax
What's not so great: Mot too much
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 13, 2014
Posted by: admired
We need suggestions for saving on taxes next year.
Written by a customer while visiting turbotax.intuit.com