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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
TURBO TAX 2013
on April 13, 2014
Posted by: REDS0X4EVER
I USED TO USE BUSINESS & HOME WITH MY WIFE WHEN WE PREPARE RETURNS OF OTHERS. NOW I USE BASIC WHICH WORKS FOR ME AS I ONLY PREPARE FOR MY DAUGHTER, ONE FRIEND AND MYSELF.
What's great about it: BASIC IS SIMPLE TO USE. i LIKED IT
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My Turbotax experience
on April 13, 2014
Posted by: SonnyGentry
When I tried to e-file, file didn't go through due to "updates required" although I had just updated. I had to close Turbotax and then re-open it (iMac) before e-file would work.
Often, too many steps were required to go directly to a form I wanted to work on. I'd like to be able to open Turbotax and go directly to a form.
Overall, a fine program. I've used it many years now.
What's great about it: Generally very good
What's not so great: Some problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Lacking for International Customers
on April 13, 2014
Posted by: BTLondon
Needs more international functionality.
What's great about it: Does the job
What's not so great: Lots of manual work for international filing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent and Easy
on April 13, 2014
Posted by: Stanley1951
Simple to use, just answer the questions as presented you and fill in the amounts required.
What's great about it: Very simple to use, accurate
What's not so great: None that I have run into in all the times I have used TurboTax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 13, 2014
Posted by: nayajeffrey
Love this. Makes taxes easy, walks you through each step and when needed gives good explanations
What's great about it: makes taxes easy
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too dumbed down, too many useless questions.
on April 13, 2014
Posted by: scottjdallas
Overall too many useless questions. I spent time answering many questions and then find answer is does not apply or you do not qualify (not even close !!).
Med deduction first question should be "does expense exceed 10% of income". Itemize deduction first question should be "Do itemized exceed $12K. Education expense first question should be "is he a college student:.
Please give some high level/what if/trial tables before require the details.Especially on deductions/credit. Use the info provided so far (ex income, age of dependents, ....) to determine if the questions are relevant.
What's great about it: Importing last year
What's not so great: too many useless questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Aced it again
on April 12, 2014
Posted by: Garnham
from Round Rock, Tx
I have been using TurboTax for over 10 years and will use it for years to come
What's great about it: everything went smoothly
What's not so great: remembering which file it is in
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Trusted for years
on April 12, 2014
Posted by: sharonkj
from Niceville, FL
I have trusted TurboTax for years. It makes a difficult tax better. It helps clarifiy the forms, checks my math and sends my information electronically. It costs far less than having someone else do it for me. I would not know how to do my taxes without it now, especially since my life has changed and tax laws of changed. I love TurboTax and more than that I trust it.
What's great about it: Knows all the right questions to ask. the program is very patient as I find the documentation and have to make updates.
What's not so great: It cannot always give me a refund.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com