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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
on February 5, 2014
Posted by: backem
from lodi, ohio
It is easy to use but when I saved my return prior to filing I lost it twice. Unable to locate it on my computer. I ended up doing it the third time and sent it in without waiting. Never had problems before and I have used it for years. I found all of those old tax files without any problems.
What's great about it: easy to use
What's not so great: I kept losing my return
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on February 5, 2014
Posted by: Kingkat54
from Franklin,Tennessee
Very easy to use and understand.
I have used this service for several years.
I have used this service for several years.
What's great about it: Easy program to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fastest Fill-Out
on February 5, 2014
Posted by: Debbie737
from Spokane, WA
I really liked the fact that I can do it all online and if I do not have everything I need, it would save what I completed and get me back to the point I had to stop. Also there was no fee to e-File.
What's great about it: Did not have to go to area that were non-applicable
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME REFUND!!!!!!!!!
on February 5, 2014
Posted by: BIGDADDY29429
from VENICE, FL.
This customer did not provide a text review.
What's great about it: SOOOOOOOO EASY TO USE
What's not so great: NO CONS
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple, Easy and Money is on the way
on February 5, 2014
Posted by: DebSac
from Florida
I have used Turbo Tax for the past few years. I have a very simple return but this makes it even easier to file. Saves my information from previous year and updates my paperwork. I will continue to use this software for future years
What's great about it: simple instructions - anyone can do it
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on February 5, 2014
Posted by: SxxxxxxxxRC
from AE
Poor import from last years 2012 TurboTax, It could not import, I had to type in all my personal data. When e-filing every thing check out up to the end when you click file. Then errors all of a sudden were found and would not e-file. It had problem with APO AE and zip codes not matching the state that was selected. But those same APO AE zip codes and same state worked fine back in 2012 with no problem. Answer: next year I will try a different tax program.
What's great about it: easy
What's not so great: Would not import my 2012 turbotax info :( buggy on e-filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Sooooooo Easy
on February 5, 2014
Posted by: jbwin
TurboTax is so incredibly easy. I've used it for three years now. I just love it!!!!
What's great about it: all of it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
1st Time doing taxes on my own
on February 5, 2014
Posted by: tlerdz
from Omaha, NE
The software itself does a great job of walking you through a simple tax return and getting as much of a refund as possible. The only downfall is the costs associated with filing your state tax returns. The cost of the state tax software seems a bit excessive.
What's great about it: Step by step, Great help and tips provided
What's not so great: hidden fees
Written by a customer while visiting turbotax.intuit.com