turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
review
on February 5, 2014
Posted by: Ranger6105
from Dallas, Texas
Great program and getting better through the years
What's great about it: excellent, concise clear, easy to understand
What's not so great: I liked it all
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
2013 tax return
on February 5, 2014
Posted by: LanetteJane
from Tampa, FL
It was easy to do but felt there was a sales pitch now and then. Would have been nice to see a status bar telling me how much longer I had to go. Felt that some things were missing such as I didn't see where I could add in my safe deposit box, which I recall I could do in past returns. So I feel like I missed some things. Was surprised that not much change this year other than purchasing a new car but my return was about 1/2 of what it has been in the last 10 years. Haven't changed my deductions, income hasn't gone up much and still own the same house. So was surprised it wasn't more coming back.
this form has been a pain on putting in a nickname, had to do it 4 times before something was accepted.
What's great about it: nice to do it myself
What's not so great: wonder if I missed something
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Rocked On With Its Bad Self!
on February 5, 2014
Posted by: RedMike74
from Kelso, WA
Turbo Tax was just what I needed to get my taxes done quickly and easily. Thank you.
What's great about it: Quick, easy and rather simple to use. Was just what I needed.
What's not so great: None that I can think of.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Good stuff
on February 5, 2014
Posted by: Cole1234
from Strongsville, OH
First time using and I will use again next year!
What's great about it: Smooth and maximized my return
What's not so great: Couldn't e-file
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Not Bad If You Have All Your Paperwrk
on February 6, 2014
Posted by: JSpencer8384
from Houston, Tx
A very wonderful program, it was my first time using Turbo Tax and it was very easy and simple with the step by step tutorial. I just wish i knew ahead of time that i need information from my last years return.
What's great about it: Very easy to enter information
What's not so great: I didn't know i need information from my last years return
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Excellent Program
on February 6, 2014
Posted by: tng1950
from Pelham, New Hampshire
I've been using Turbo Tax for years and have never been disappointed. This is the first time that I've imported investment info from my financial institution. Made the process even better.
I'll continue to use Turbo Tax in the future
What's great about it: Ease of use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on February 6, 2014
Posted by: LaTonya1331
from JOLIET, IL
You should be able to choose the same nickname as anyone else for this review. There are too many people in this world to not pick the same one. I had to choose at 4 before I found one. That is not cool. This is just a review.
What's not so great: Choosing nicknames
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
User Friendly
on February 6, 2014
Posted by: TKS1
from Palm Bay, Fl.
I've been using turbo tax for years and have highly recommended it to family and friends. Depending on your personal requirements, there is a turbo tax package available from basic to business needs that will yield excellent results.
What's great about it: Effortless
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
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