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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Had to override!
on October 11, 2014
Posted by: PRRaynes
Overall, I have used this for over 10 years, and been satisfied - on the whole. This year I retired, bought a house, and moved, all of which worked out fairly well following the step-by-step method. However, AS IN PREVIOUS YEARS, the software asked for my housing allowance in two (2) separate places, then ADDED THEM TOGETHER - which then added to my income for my SE form. I have had to override this line EVERY year, and as a result I can NOT e-file. It will not let me send in an e-file with an override - which it considers an ERROR! Therefore, the software tries to make me pay taxes on money I never received.
What's great about it: Easy to use, helpful with changes in status & income
What's not so great: Had to override due to quirk in software for pastors
Pros: I moved, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very good.
on October 10, 2014
Posted by: Prot
Overall I was very pleased, and will probably use this system next year.. I saved time and money this way.
Thank you for providing a very easy experience!
Thank you for providing a very easy experience!
What's great about it: very easy to use.
What's not so great: blue box (upper right side) displaying items to add did not show clear instructions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Bond interest
on October 4, 2014
Posted by: mulberryguy
There is no place to enter accrued interest purchased and amortization of bond premium. As a result the entire interest deduction must be entered as one or the other. Have had this frustration every yr. I've used turbo tax. I'll try a different vendor next yr.
What's not so great: Accrued interest & ABP
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Tops
on October 3, 2014
Posted by: RoxBurro
I have used Turbo Tax since it was invented. Each year the sofdtware is improved, making it more user friendly, and guiding the user so that he avoids mistakes.
What's great about it: Software keps user on task, focused, and doesn't allow skipping for shortcuts
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GoooooooD Stuff!
on September 26, 2014
Posted by: wunowun
I cant think of a better way to do taxes,wish I knew how easy you made it a few years ago.
What's great about it: I have a simple Tax Situation,so using the program is a snap.
What's not so great: I need a tax number for my foreign wife,but when I couldn't enter an SSA number for her,it was called a mistake.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It Doesn't Get Much Easier Than This
on September 24, 2014
Posted by: JoeC199
I have been using TurboTax for over 20 years and am completely satisfied. Granted I do not have a complex return but I have multiple financial investments with multiple sources of income. TurboTax handles them with ease.
What's great about it: Very easy to use. Covers all my financial situations.
What's not so great: Would like to see a discount for returning customers.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on September 23, 2014
Posted by: garydonald
The software did not allow you to use one vehicle for several businesses without an error in total overall miles driven for the year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Late Filing Penalty
on September 21, 2014
Posted by: TurboDTax
Unfortunately, for tax year 2013 I filed an extension but made no tax payment with it because I anticipated I would be getting a refund. Well, after completing my return, I found out I owed $190 in taxes. I hope I have understood the IRS Late Filing Penalty guidelines correctly. I was expecting the Turbo Tax software to automatically calculate the exact "Late Filing Penalty" amount. I think it is .5% x 190 x 6 months. I hope it's correct.
What's not so great: No automatic Late Filing Penalty/Fee calculation
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com