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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Thank you Turbo Tax
on February 7, 2014
Posted by: cvsgold
from Coupeville, WA
Was a little frustrated this year until I downloaded updates. The update had a form for self employed that made a 700.00 difference.
I think you should made the program updates ties to the specific forms for instant updates.
I think you should made the program updates ties to the specific forms for instant updates.
Appreciate the Audit Defense- even tho turbo tax is good human error can happen!
What's great about it: walked me through
What's not so great: couldn't get back to ssa where I could choose simplified or calculate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Talking to a PRO
on February 7, 2014
Posted by: Salorman
from Livingston Texas
This is the first year I used the download method the past several years I received a disk, however, the ease was the same no problem. I have used Turbo Tax over the past several years and have never had any difficulty. I changed computers this year and could not get the past years to download from the old files which was on an older Windows and would not talk to the windows 8. Other than that same ease as always and pan to use them again next year along with most of my friends with whom I associate.
What's great about it: Detail of each topic and ease of answering their questions.
What's not so great: Last year they ask me about Property Oweners Maint Fees did not this year
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of Use
on February 7, 2014
Posted by: ypd0sem
from Orlando, FL
I've been using Turbo Tax for many years and have found it to get easier an easier each year. The format of a guided help through each screen is excellent for the first time user to the seasoned user.
What's great about it: Best part of Turbo Tax is the step by step format
What's not so great: No cons...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 7, 2014
Posted by: JATGjr
from Lakewood Ranch, FL
This is THE quick and easy way to do Federal Taxes. We have NO state income taxes so filing only one return is great!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EIC functionality
on February 7, 2014
Posted by: robberzeke
from Denver, CO
I talked with an agent, agent of turbo tax! The user name thingy 24_Iwonttypeitallhere_R helped me figure out the problem I had, and even assisted in getting it filed, answering all questions I had along the way. She was helpful all the way through filing and even afterwards in putting a smile on my face in the face of of, well lets face it who likes doing their taxes. Couldn't be more happy.
What's great about it: helpey helper
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy to use!
on February 7, 2014
Posted by: GregoL
from Willis, TX
Turbo Tax is always very easy to use.
What's great about it: Very easy to navigate and use
What's not so great: Nothing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 7, 2014
Posted by: BobandJane
from Rochester, WA
Been using your product for many years and find it so easy to use. Keep up the good work.
What's great about it: Been using this for years, very good product.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
YOU WERE VERY HELPFUL THANKS
on February 7, 2014
Posted by: 5U8M7
from NEOSHO MO
THANK YOU FOR BEING SO HELPFUL I WILL FILE WITH TURBOTAX AGAIN NEXT YEAR BUT WILL GET THE FEDERAL AND STATE CD TOGETHER THAT WILL BE CHEAPER AND LEST CONFUSING.
PS THANK YOU TURBOTAX
What's great about it: FIRST TIME USER
What's not so great: SELF EXPLAINATORY
Written by a customer while visiting turbotax.intuit.com