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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Great Product
on April 10, 2014
Posted by: Marshie
We've been using Turbo Tax for years & years! It's the only product I feel absolutely comfortable with - it's quick and thoroughly explained in all categories! Thank you, Turbo Tax, for such a wonderful product.
What's great about it: Written and Explained all IRS rules
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Crashes After State Download
on April 10, 2014
Posted by: Scrot
I usually have no problems with TurboTax but this year after I finished my federal tax return I decided to go ahead and do my state return too. After I purchased and downloaded the state return the program kept crashing. I had to spend 1.5 hours un-installing, hunting down files in the libraries on my Mac, and re-installing. Thank god my data wasn't lost and I didn't have to redo the whole federal return! Not sure if I should try downloading the state version again even though I think I paid for it.
What's great about it: User friendly interface. Makes taxes easy.
What's not so great: Crashed after downloading state return
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Smooth, except for back-tracking
on April 10, 2014
Posted by: Kevin740
Returning to modify forms 8863, 1098T, and other related information on the federal form was convoluted. Since some values had been set the step-by-step didn't take me to each of them to revise. Viewing forms it seemed I could edit them but sometimes they were read only. If I'd gotten it right the first time through it would have been super easy. Returning to various portions to modify things was inconvenient.
What's great about it: Comprehensive
What's not so great: Returning to modify some things was difficult
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 10, 2014
Posted by: 3forms
Had trouble understanding the education credit. Tried to search on Turbo Tax, but no information. Went online and able to read how to fill out form 8863. Because I live in Georgia the wording about the Hope was confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
So expensive
on April 10, 2014
Posted by: general227
Software for New York state and city taxes are especially confusing. I would be better off just doing it with paper.
What's great about it: None
What's not so great: Outrageously expensive. Confusing. Provides no assistance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
OUR TAX RETURN IS MADE EASY AND ECONOMICAL
on April 10, 2014
Posted by: HPCOQUI
I STARTED TO LIKE TURBO TAX, BUT IS A LITTLE DIFFICULT TO FING FORM 1116 AND INCLUDE THE FOREIGN INCOME. AFTER TRYING VARIOUS DAYS THEN THE FORM APPEARS. BUT AFTER ALL IS A GOOD TAX RETURN PROGRM.
THANK YOU FOR WORK HARD AND MAKE OUR LIFE MORE EASY
THANK YOU FOR WORK HARD AND MAKE OUR LIFE MORE EASY
What's great about it: EVERYTHING IS COMPUTED FOR ME
What's not so great: SECOND YEAR WITH PROBLEMS FINDIND FORM 1116
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 TurboTax Basic (CD)
on April 10, 2014
Posted by: horuho
2013 version of TurboTax Basic was smooth use via step by step method, screen changes were instantaneous, prior year info was automatically entered, prompts for entries were excellent, ability to download financial information from financial institutions is critical in saving time completing the forms.
What's great about it: Ease of use, speed of use, coordination with previous years returns
What's not so great: Can't save Electronic Bookmark page in PDF -- could print it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax fanboy
on April 10, 2014
Posted by: Tcat99
I use Turbotax Basic and it covers every aspect of my return including stock transactions, rental property and business income. In past years, it actually caught a small mistake I had made with the ACRS depreciation schedule. I recommend Turbotax to everyone who does their own taxes. Even if you use a tax professional, you can save on fees by preparing an initial return and just having them do a review.
What's great about it: Absolutely the easiest tax program I've ever seen, AND it handles every tax situation I've thrown at it.
What's not so great: Can't think of a thing.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com