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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Always "Spot On"
on February 8, 2014
Posted by: Midwayer606
from Carrollton, Texas
As usual, Easy and enjoyable experience. This year however, the program skipped over the option for my paid home taxes. I had to go back and find the place to enter them, but it was pretty easy since I have been using Turbo Tax for so long. But, the new users may not know that it was missed. You might want to see if there is a software glitch or if I just missed it. Over all, A GREAT EXPERIENCE as usual. Thank you.
What's great about it: Never misses a thing
What's not so great: Skipped over my home Taxes this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
MakeMeHappy
on February 8, 2014
Posted by: jsckac
from South Texas
Used TurboTax for years, Good product, easy to use.
What's great about it: Easy and confident it is correct
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A complete tax software program
on February 8, 2014
Posted by: Neptune31w
from Fort Worth, TX
I tried another cheaper tax software program first and that was a mistake. It did not have all of the forms I needed so I purchased TurboTax. TurboTax asked many additional questions. One specific question increased my refund by a substantial amount. This is a quality tax software program. I highly recommend it.
What's great about it: Very easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Why did I wait so long
on February 8, 2014
Posted by: TubroTaxFan
from San Antonio, Tx
I was skeptical for a few years. Now I kicking myself in the butt for not using turbotax sooner. I don't see myself using anything else in the future to file.
What's great about it: easy for us simple minded people
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 9, 2014
Posted by: kjo56
from NH
I've used Turbo Tax now for about 5 years and love the program. It is quick and efficient and has many options to suit everyone. My only issue is that the I lacked 2 forms to complete my taxes and had to wait for them to be available. I don't think that it was anything to do with Turbo Tax. It fell on the government for not having their tax forms ready for tax season.
What's great about it: The ease and efficiency of turbo tax
What's not so great: The fact that I had to wait for forms for a week
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
22 years of TurboTax
on February 9, 2014
Posted by: Nitajl
from Frisco, TX
I may have missed a step by not going through the step by step. The Basis for Spouse's IRA didn't automatically transfer over. I went to Help on the Form 8606, and was able to follow the instructions to recover the data from 2012. All's well that ends well.
Note: It would be nice to have a Form 8606 produced for Spouse and Taxpayer once a Basis is established for both. I am going to have to print the IRA work sheet to keep track of the Taxpayer basis, since he made no withdrawal from an IRA in 2012.
Note: It would be nice to have a Form 8606 produced for Spouse and Taxpayer once a Basis is established for both. I am going to have to print the IRA work sheet to keep track of the Taxpayer basis, since he made no withdrawal from an IRA in 2012.
What's great about it: Makes filing a breeze. Good walk-thru coaching for any level of experience
What's not so great: had a little trouble with form 8606 this year. Had to recover data from 2012.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
basic is beat
on February 9, 2014
Posted by: amishatheart
from indiana
Hate Hate Hate the new Turbo Tax! Finally reached someone who was a pleasure to work with and helped me with an easier form .
What's great about it: easy step by step does'nt give you any more than you need
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
What a breeze!!!
on February 9, 2014
Posted by: Pistol20Pete
from St. Petersburg, Fl
I have used turbo tax for many years and it seems that each year there have been many improvements made to make it easier and quicker to file income tax returns.
What's great about it: Ease and speed of filing
What's not so great: Liked Everything
Written by a customer while visiting turbotax.intuit.com