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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
TurboTax did it again!
on February 9, 2014
Posted by: AndyNH
from New Hampshire
I have used TurboTax for years. I like the interview approach, and the option to skip over those areas that don't affect me, but still be able to be quickly educated to see if they do. I thought the import from Quicken would be real helpful.. and it can be for those that do an excellent job on accuracy in their Quicken entries. For me, I found doing a report in Quicken, then referring to it as I fill in TurboTax manually, works best.
What's great about it: Got my return done in a day ... with basic version. I am glad there is an "Explore on my own" option.
What's not so great: ..just ignore all the "we can sell you this" statements
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on February 9, 2014
Posted by: Cindy1989
from Houston, TX
Easy to use, like that I can retrieve info from last return and do not have to enter all of the information again.
What's great about it: Review of the return before submitting.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Larger return than expected
on February 9, 2014
Posted by: 08446
from Houston, TX
I've used the online TurboTax before but this one was requested more details and helped me in the long run
What's great about it: It asked for more information than I was accustomed in answering, I guess to get me a larger refund
What's not so great: Some of the questions I wasn't sure if they were asking about me or about my dependent or spouse
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 9, 2014
Posted by: anagom
from el paso, texas
great.... not like last years.... i can transfer easy
good work see you next year
What's great about it: easy much better of last year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on February 9, 2014
Posted by: CVNfamily
from Baytown, TX
this was a wonderful software that helped me ease my way into filing my first return by myself. the step by step guidance was excellent and very thorough.
What's great about it: was very direct and step by step
What's not so great: none that I saw
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best for over 20 years!
on February 10, 2014
Posted by: ordinary
from North Texas
I've used turbo tax for over 20 years and wouldn't try to do my taxes without it.
What's great about it: easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Frustration!
on February 10, 2014
Posted by: EAL729
from Cameron Missouri
Turbo insisted on saying our state tax withheld was $750,000 more than actual. I could not correct. Therefore Turbo showed we would receive almost the entire taxes we paid in in 2013. I could not submit, by E-file or mail, so I now will be going to a CPA!
What's great about it: Efficiency in compiling information.
What's not so great: Apparently there was a glitch and I could not correct.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Lacking
on February 10, 2014
Posted by: userike
Failed to provide all pages of Form 1310
In filling out Form 1040 for deceased, cannot change 'self-prepared' statement on page 2.
In filling out Form 1040 for deceased, cannot change 'self-prepared' statement on page 2.
What's great about it: None yet for my situation
What's not so great: Poor on filing for deceased person
Written by a customer while visiting turbotax.intuit.com