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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Consistently superior
on February 10, 2014
Posted by: Diomedes
from Cookeville, Tn.
I have used Turbo Tax for many years now and have always been pleased with the product. I tend to balance in between standard deductions and itemizing, and Turbo Tax makes the calculations for me to get the best benefit. I recommend this product to all of my friends and family.
What's great about it: Simple, walk-thru process is fantastic. Loading information from last year's documents and comparing side-by-side number
What's not so great: not really one I can think of.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Decent
on February 10, 2014
Posted by: Mimi08
Did the job for basic taxes! I would use it again.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
taxes made easy
on February 10, 2014
Posted by: taxes783
from Rockport Texas
Have used Turbo Tax for several years and just love it
What's great about it: very easy to do
What's not so great: a little pricey
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very greatful
on February 10, 2014
Posted by: birdiewithcats
from liberty, tx
I'm sad that I didn't use TurboTax sooner. I have gotten so much more back than when I did the return on my own. Very east to use and no math mistakes. Who knew?
What's great about it: encouraging, feel safe
What's not so great: no cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
needs free state
on February 10, 2014
Posted by: Chaz1313
from MInford, OH
Great program to use, only lacks the free state filing, which a competitor does offer.
What's great about it: easy to use
What's not so great: no free state file like competitor
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Transfer of the previous year
on February 10, 2014
Posted by: keays
from NH
Missed the transferring of the previous year's filing, so had to type everything again this year. I thought it meant if I wanted to see last year's filing, mis-interpretted the instructions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Killer Refund
on February 10, 2014
Posted by: Taxblues2013
from Ramstein AB, Germany
Overall, Turbo tax is an exceptional product. However, the software attempts to drive one into filing state returns on multiple occasions, when not required for many military users. Thus, there should be an option to accommodate scenarios where no state return is required due to military service. In addition, when inputting personal information, the telephone number field does not allow for non U.S. phone numbers. Many military members overseas have no other option but to enter a friend's or relative's phone number.
What's great about it: Incorportes previous tax info (if used Turbo Tax); Easy, step-by-step process
What's not so great: Some steps not military friendly
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
You can do better.
on February 10, 2014
Posted by: stonejwsm
from New York, NY
Good program consistent with prior years but error messages for downloading state and constantly having to update software only to have downloads fail was inexcusable.
For the money paid it was barely worth the effort. It would have taken less time for me to manually fill out my forms.
For the money paid it was barely worth the effort. It would have taken less time for me to manually fill out my forms.
What's great about it: Once tax program fully loaded could do job
What's not so great: misleading error messages, download failures
Written by a customer while visiting turbotax.intuit.com