Urban legends disappear as you answer the questions and see the results. It's nice to have instant gratification - immediately see the impact of your tax strategy.
What's great about it: Short, sweet, to the point.
What's not so great: How come it's always accurate instead of giving me a refund?
I've used TurboTax for several years and it seems to work pretty well. I need to file a schedule C, but I didn't really need all the bells and whistles of the more expensive version that allows you to use Schedule C. Wish they had another option.
What's great about it: Allows me to file on my own