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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Intuit is outstanding as usual
on February 10, 2014
Posted by: Mbaird48
from Alachua, Florida
I have used Quicken for the past 10 years. In every case, the methodology behind the data entry was clear and concise. Help items were very easy to use and understand. All calculations were right on point. Thanks for a great software package.
What's great about it: Quick and easy to use
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on February 10, 2014
Posted by: BrianSSS
from Spokane WA
Love the product. But hate having added fees and having to use rebates.
What's great about it: ease of use, accuracy
What's not so great: Fees and rebates on state version.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on February 10, 2014
Posted by: floydsturbo
from florida
It just seemed that the 2013 version was not as intuitive as was the 2012 version. Also when I went to use it the first time, it would not let me enter my state sales tax. I had to manually upgrade Turbo tax in order to get it to work. Why isn't a check done each time turbo tax is started to prevent using a back level program?
What's great about it: nice interface
What's not so great: little vague on some deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Time & Sanity Saver
on February 10, 2014
Posted by: FredN1964
from Cincinnati, OH
At least12 years running and wouldn't think of taxes without Turbo.
What's great about it: Does everything except organize your documents.
What's not so great: None from my perspective
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 10, 2014
Posted by: mikeorbigmike55
from Spokane, Wa
I did my taxes one day and I had 656.00 dollars coming in my refund, I did the taxes the next day and I low and behold I changed the refund to over 3000.00. I had missed one section and turbo lead me thru again and found the missed section
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better each year.
on February 10, 2014
Posted by: BigPapaGee
from Memphis, TN
This seems to be the best version yet. I have used Turbo Tax for 10 or more years. I have no desire to use another tax software. Anyone should feel safe using Turbo Tax.
What's great about it: Fast, easy to use
What's not so great: Loads too slow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use, great product
on February 10, 2014
Posted by: kathmarsh
from Linden, TN
Recommend. Been using for years and each year gets better. I did try one of the other products and was NOT pleased with the product or outcome so I went back and purchased TurboTax.
What's great about it: Easy to use, great product that asks questions to suggest further info.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Silky Smooth Slide
on February 11, 2014
Posted by: BBluff
from Belvidere, TN
Excellent product and easy to use. Forces you to look for the details that keep you honest while gaining the maximum refund available.
What's great about it: Easy to follow instructions
What's not so great: Can take you down unproductive paths
Written by a customer while visiting turbotax.intuit.com