turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
2013 Federal Income Tax Filing
on February 13, 2014
Posted by: WilmaT
from Dunedin, FL
I am not a CPA level expert regarding Income Tax Filing. However the TurboTax Program provides easy to understand step-by-step guidance for all income and deduction categories and does all of the necessary calculations automatically. It also performs a final review and identifies any potential errors or emissions prior to the actual filing process. I have used TurboTax for several years now, and have great confidence in this program.
What's great about it: The TurboTax Program provides excellent guidance for all section of the tax return.
What's not so great: Have not discoverd any.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Super Turbo
on February 13, 2014
Posted by: BobRena
from Eidson, TN
I've used Turbo Tax for years and have found it to be a great program. I'd heartily recommend it to my friends and relatives.
What's great about it: Easy to use with excellent results.
What's not so great: N/A
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
ADEQUATE
on February 13, 2014
Posted by: DAVE180
from Milwaukee, Wi
Continually bogged down my computer. This has NEVER happened in past versions.
Error 604 (corrupted file) resulted in my re-doing my taxes FOUR times.
What's great about it: FILED MY RETURN
What's not so great: PROGRAM
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fast and accurate!
on February 13, 2014
Posted by: Timok
from Jax Florida
Having last years Turbo Tax data available speeds up the process. I was shocked to find so little of our SSI was taxable. I way over estimated my tax liability for 2013.
What's great about it: One hour from install to e-file!
What's not so great: kept asking me to do my Florida State Taxes. There is no Florida State Income Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
First time user
on February 13, 2014
Posted by: rabbitt13
from Texas
My first time using system and had no problems, I will recommend it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I love TurboTax--easy to follow and thorough
on February 13, 2014
Posted by: nes13
from Houston, TX
I have used TurboTax for years, and I have convinced others to use it instead of paying high prices to have their taxes filed by the usual tax services. There were some young women with whom I worked (in accounting) who were afraid to do their own taxes until I showed one of them how to use the step by step process in TurboTax. Once we completed her return and e-filed, she was ecstatic at the satisfaction of preparing and filing her own taxes, and she saved over $100 by not using a tax service. She in turn showed a few of the other young ladies how to use TurboTax, and now they all do their own taxes. I also showed one of the dental assistants at my dentist's office how to prepare and file her own taxes after she had a horrific experience with one of the usual tax services. It is important to note the fact that TurboTax guarantees their product.
What's great about it: Step by step
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
This software is simple and excellent for anyone.
on February 13, 2014
Posted by: ChillyChat
from Desoto, TX
Overall this software is excellent, safe and no IRS worries of an audit. Just take a look at he section where it asked if I had a 1099R (Social Security) I answered it as "no". My point it never asked for Wife's 1099R and luckily for me I went back and answered "yes" then it showed both our names to respond to the 1099R question. Big note: I did get an audit way back when for not claiming my wife's 1099R #Social Security Disability# as income. Now that I know this since I was #am# working I must claim her Social Security as income. If I wasn't working and she was getting Social Security as the only source of income then I wouldn't have to claim it. So there you have it. Overall excellent!
What's great about it: The simlicity
What's not so great: The part where it only asked if I had a 1099R Social Security
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
So Easy!
on February 13, 2014
Posted by: Lemrac
from New Port Richey, FL
I was surprised at how much Turbo tax figured out I would get back. Yeah me! Yeah Turbo Tax!
What's great about it: Easy to follow instructions!
What's not so great: None!
Written by a customer while visiting turbotax.intuit.com
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