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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Easy
on February 13, 2014
Posted by: VEL666
from College Station, TX
5th year in a row and still great!
What's great about it: Fast and friendly
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Speed, simplicity, smart
on February 14, 2014
Posted by: Remowylliams
from Memphis, Tn
I've used Turbotax for more than a decade. It's improved most every year except that year they put DRM into it.
This year was exceptional because if I came to a deduction or expense section that didn't really apply, it moved on to a new section, I didn't have to wade through every single question.
This made it much easier to focus on specific parts that did apply and make me not worry that I didn't miss something.
Like income made outside of the United States, Once I said no to the main part it knew I didn't have to say I didn't get a income voucher etc from China or whatever.
Bravo.
What's great about it: very focused work flow
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience!
on February 14, 2014
Posted by: RJoplin
from Houston, TX
Another easy, rewarding, and customer-friendly experience. Turbo Tax is a wonderful utility for quickly filling out and filing your annual tax return. I've used it for years and have never had reason to use any competitor's product. Turbo Tax is that good!
What's great about it: easy
What's not so great: none for me
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great software
on February 14, 2014
Posted by: mgsmit4
Besides above, great.
What's not so great: Didn't pick up last years data - places wheree I got 1099's.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on February 14, 2014
Posted by: cwjax
from Jacksonville, FL
I have been using Turbo Tax for years and will continue to use it. I feel confident when I am done that it is done correctly.
What's great about it: Easy to use - up to date
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
LARGER fonts needed
on February 14, 2014
Posted by: GinnyT23
from Spokane WA
Some people have a difficult time reading the small fonts used. It would be VERY helpful if you could offer the capability to INCREASE the FONT size for data entry.
It was a struggle to read the screen (YES, I DO have a large (30inch) monitor already.....Did NOT help my eyes and brain read the screen).
HELP, PLEASE!
It was a struggle to read the screen (YES, I DO have a large (30inch) monitor already.....Did NOT help my eyes and brain read the screen).
HELP, PLEASE!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 14, 2014
Posted by: NOTHANKYOU12345
IT WAS PLEASANT WAY TO FILE MY TAX. IT WAS EASY TO FOLLOW INSTRUCTIONS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on February 14, 2014
Posted by: Firefighter926
from Winchester,TN
I like using Turbo Tax but wish it did not put the extra cost of filling a state return tax if u do not need to file a state return. I lost money because of this and ask that you take this into consederashion when designing turbo tax systems.
Written by a customer while visiting turbotax.intuit.com