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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Turbo Tax Rock
on April 6, 2014
Posted by: GR82BPR
This is the best income tax toll in the market! Over 10 years now, once again I completed my Tax Return with Turbo Tax. The easiness and careful review made it an easy experience. Now, my taxes are filed, my payment is scheduled, copies safe and to in the safe side and for a peace of mind my Audit Defense is paid. Strongly recommend Turbo Taxes to do your taxes.
What's great about it: Easy Tool
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes Done
on April 6, 2014
Posted by: CaryD
If only every accounting program worked like TurboTax. You just fill in the boxes, and your taxes get done correctly.
What's great about it: Just fill in the boxes and taxes get done correctly
What's not so great: State returns are pricey for non-resident returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Did not Rock anything
on April 6, 2014
Posted by: EBerry
Turbo Tax charged me for the efiling of the state return, but the efile did not go through.
Turbo Tax took the $ for the efiling anyway.
There seems to be no way to contact folks there for a return.
And, yes, I just kept downloading updates for Turbo Tax all day long and it still wouldn't take the efile. So, no more TurboTax for me.
What's great about it: Has worked well for many years
What's not so great: Charged me to efile my state return, but the efile did not go through
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick Education Crash Course
on April 6, 2014
Posted by: THOMMYboy
A great deal of aggrivation taken out of my filing thanks to the decriptions afforded with the many links near the lines in question.
What's great about it: Detailed links for question on an immediate line being worked on, which made the whole process seamless.
What's not so great: Package cover:"which turbo tax is right for you" is a bit deceiving, since "basic edition" can be used by homeowner.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best in the Bussiness
on April 6, 2014
Posted by: Yankee67
I use it every year and Turbo Tax has not failed me.
What's great about it: easy step by step
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent product and simple to use
on April 6, 2014
Posted by: muythaimarc
It's so easy to understand - the tips and descriptions help me. Thanks.
What's great about it: Turbotax does most of the work - excellent
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Time Turbo Tax User
on April 6, 2014
Posted by: Vudue
I enjoyed the simple step by step instructions and the overall ease and use of the interface.
What's great about it: Simple, step by step instructions
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
once a year task
on April 6, 2014
Posted by: generalgmarshal
I've been using Turbo Tax for years. It helps to remove some of the hassle of doing taxes and ALMOST makes it a pleasure!
What's great about it: ease of use, clarity of steps to lead us through the catagories
What's not so great: none
Written by a customer while visiting turbotax.intuit.com