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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Difficulties with Foreign accounts
on April 27, 2014
Posted by: expat2014
The process was generally easy. The only problem was when I stumbled into form 8938. I had to redo the entire return. Please think about your fellow expats...
What's great about it: great if you live in the US and do not have to deal with foreign assets
What's not so great: Form 8938 needs much more guidance
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on June 23, 2014
Posted by: gRACIEg
from CA
needs to be more detail
What's not so great: we actually need to speek with someone or somthing no computer voice
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Keeps getting rejected
on July 2, 2014
Posted by: rckei
from West Point, UT
First off, we feel forced to use an on-line service to e-file. So we did, but something must have been wrong on our tax return because it was rejected (3 times). We even called IRS who told us exactly what to type in and it still didn't work. "If" we ever get this accepted, we are still going to be very late and charged penalties!
What's great about it: supposed to be easier to use
What's not so great: can't navigate on your own without going through the steps
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Late filing made easy.
on July 13, 2014
Posted by: norse444
from Colorado Springs, CO
Using Turbo Tax to file a late return was easy to do. Thankfully it checks for updates to make sure that you have all the updated forms needed for filing for that year. I was able to make decductions I was not aware of which is greatly appreciated. Very useful product. Better for me its easy to use when I am working overseas and able to file electronically.
Thanks Turbo Tax!
What's great about it: Auto check, links to information to explain errors and everything else.
What's not so great: Deciding which version best suits your needs, could be more easily explained
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Keep trying to improve
on August 22, 2014
Posted by: Rainbow99
from Anchorage, AK
Always appreciated is the carry-forward information. It is one of the most helpful features.
The rental income option did not seem to be able to choose the residential option and 15 day non-taxable rental income choice.
The 1040ES worksheet almost worked until a change was tried. Then, the program locked in the previous choice and would not allow any further revisions of the estimated payment. Very disappointing.
What's great about it: Both forms and help route
What's not so great: 1040 ES was a failure.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Review
on August 23, 2014
Posted by: stevesyv
from Chicago
Fix your software so users will not inadvertently choose form 8891.
What's great about it: Great program
What's not so great: none except below in review
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
So-So this year
on August 31, 2014
Posted by: Stressedouttoo
I had a difficult time printing a return that fit letter size format. I had a dificlut time getting to printing a form to file by mail as EVERYTHING is geared towards e-file. I didn't care for the light blue buttons with white letters as they are hard to read. Go with dark blue for better contrast. I have had better experience with Turbo Tax in previous years. And stop making me scroll to the bottom of a group after I'm done with a catagory, like 9 out o0f 10 deductions. Just go back to where I left off. Maybe next year will be better.
What's great about it: Walk through questions.
What's not so great: Some questions did not give me a good choice of answers that fit my situation..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Did calculations correctly
on September 1, 2014
Posted by: Pete32
from Commerce, Michigan
TurboTax seemed to do everything with relative ease except handle a capital gain I had due to a negative outside basis on one of my partnerships. Admittedly, this requirement to bring a negative outside basis up to zero with a capital gain is awfully obscure.
What's great about it: Did all calculations correctly
What's not so great: Put an unneeded 5329 into my return (it won't hurt me)
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com