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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Awesome!
on August 17, 2014
Posted by: Paige123456789
THe only thing I did not like is how many questions where asked that did not pertain to me personally. However I know these are necessary as everyone else could have use for these. overall I think turbotax is awesome and keep up the good work!
What's great about it: clarity
What's not so great: too many questions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Refund
on August 5, 2014
Posted by: jozette34
It was very easy to use walked you through everything you could possibly need to do for your tax return.
What's great about it: Very easy to use
What's not so great: Sometimes a little too detailed but not a bad thing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Late filing made easy.
on July 13, 2014
Posted by: norse444
Using Turbo Tax to file a late return was easy to do. Thankfully it checks for updates to make sure that you have all the updated forms needed for filing for that year. I was able to make decductions I was not aware of which is greatly appreciated. Very useful product. Better for me its easy to use when I am working overseas and able to file electronically.
Thanks Turbo Tax!
What's great about it: Auto check, links to information to explain errors and everything else.
What's not so great: Deciding which version best suits your needs, could be more easily explained
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Keeps getting rejected
on July 2, 2014
Posted by: rckei
First off, we feel forced to use an on-line service to e-file. So we did, but something must have been wrong on our tax return because it was rejected (3 times). We even called IRS who told us exactly what to type in and it still didn't work. "If" we ever get this accepted, we are still going to be very late and charged penalties!
What's great about it: supposed to be easier to use
What's not so great: can't navigate on your own without going through the steps
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on June 23, 2014
Posted by: gRACIEg
needs to be more detail
What's not so great: we actually need to speek with someone or somthing no computer voice
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Money
on June 20, 2014
Posted by: BernBern
Very simple to use. Short and sweet.
Thank you Turbo Tax!
What's great about it: Quick, easy, and to the point. Great program.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Confirmation Info Lacking
on June 8, 2014
Posted by: PhilKathy
I loved the actual figuring of the taxes, it categorized everything and reminded me of things I might have forgotten. When it came time to submit the form, there were way too many screens trying to get me to buy another product. Then , when I thought I had submitted everything, it turned out that I didn't. It was way too confusing at the end to actually submit. There should be one button: "Okay, Submit". Then if you want to add a state return, add it after the federal one is DONE.
What's great about it: Easy to use, made the return and calculations ridiculously easy
What's not so great: I had no idea that my return had not been filed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
You have made yourself indispensable.
on June 3, 2014
Posted by: BernieElisabeth
Overall, you make a terrible experience possible and at times fun. Have been using Turbo Tax for over 25 years and do not see ending the use in this lifetime. Even my heirs will have to use it to do my final filing with Turbotax.
What's great about it: Makes filing possible
What's not so great: I am a slave to your system
Written by a customer while visiting turbotax.intuit.com