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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
2
on February 15, 2014
Posted by: chiefrn
from Del Rio, TX
Ended up filing state at the state revenue site. Could not print out the forms for filing from the state. It wouldn't recognize the Adobe Reader on my computer.
What's great about it: easy to follow
What's not so great: charged extra for state, then wanted to charge extra to e-file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Piece of cake
on February 15, 2014
Posted by: Dougbert
from Orlando, FL
Installation was a breeze for Windows 7 (64-bit system). Transfer of data from last year went smooth and was very helpful in reminding me of deductions. Import of W-2's saved a lot of time. Also, very easy to go back and edit sections when I discovered I missed a deduction.
Been using Turbo Tax for over 10 years and will continue.
What's great about it: Straight forward questions during walk through
What's not so great: No state tax in Florida but kept asking to file state return.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Instructions!
on February 15, 2014
Posted by: Barbara75
from Henderson, NV
I have used Turbo Tax for five years. Always helpful and easy to do. Had two areas not sure about, but your instructions and answers were very helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on February 15, 2014
Posted by: ElJefeBernie
from Yorba Linda, CA
Have used TTax since it was available. Always bought Basic CD and used "forms version". Very satisfied, Downloaded this time and much trouble installing. Wish I had bought the CD.
Always too many unnecessary worksheets!
State version too costly.
What's great about it: Transfer of previous data.
What's not so great: Download vs. CD, PHOOEY!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Again quick and easy filing--each year great!!
on February 16, 2014
Posted by: JeffyD
from Texas
Another year of taxes done easily and quickly...Turbotax really includes everything that many may not actually need but it's there. Be sure to retain the previous year to make the process faster since the program will have more data and trends on your tax situation. This is very much worth the purchase to get your taxes done.
What's great about it: Covers everything and it's fun:)
What's not so great: Really nothing bad/critical to say.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Doing My Taxes
on February 16, 2014
Posted by: JoeCee
from Columbus, OH
Easy to follow instructions, side-by-side comparison to previous year's filing, making it easier to compare to.
What's great about it: Great tool!!!
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First time with problems
on February 16, 2014
Posted by: jamesmary
from Plant City, Florida
I have used TurboTax for at least 10 years and love it! I don't have to renew information from last year. This year an error came up that included a form for Canadian Retirment plans. I checked the questions page and several people have that issue. The forms never preinted anyware that I could find them and I could not make a correction. I had to submit my forms with that error.
What's great about it: Transfers previous years information - love it!
What's not so great: I could not correct Canadian Retirement Error
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A trusted tool over the years.
on February 16, 2014
Posted by: Rthr
from Sarasota Florida
I've been using Turbo Tax for 10 years. As simple to use as possile. Turbo Tax allows you to navigate the nightmare that is the federal income tax filing process. In the past years I have bought and sold securities, purchased a home, put a daughter through college, changed jobs, and now retirement and consulting work. Over the years Turbo Tax has saved me hours of frustration and anxiety.
What's great about it: Walks you thorugh the filing process and covers every topic, if you need to.
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com