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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Very easy to do!!
on February 16, 2014
Posted by: Pintor23
from Reno, NV
I thought it was going to be complicated but it wasn't at all. I filed a simple tax return form and i was done in 15-20 minutes. I am going to use this again for my next years tax return. =)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Above average experience
on February 16, 2014
Posted by: RonK111111
from Ft Lauderdale, FL
Turbo Tax is a great product and we use it every year due to its simplicity and completeness. However, this year we encountered difficulties with:
1. Rental income. This is the first time we rented our property and were forced into prorating expenses that were not consistent with reality. The program did a good job of prorating interest, insurance and taxes, but we tracked our operating expenses separately and timely and had to override to get it right and claim an additional $1K in tax refund.
2. Efile Pin. I admire the opportunity to Efile, but I choose not to use this feature. As a result, I am disappointed that the new version of Turbo Tax forces me to select a pin - this is confusing as I do not know what repercussions result as a result of this.
What's great about it: Easy to use
What's not so great: 1. Problem with rental income section 2. Forced me to enter 5 digit pin for efile which I do not use (confusing)
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
As well as can be expected
on February 16, 2014
Posted by: ronHagar
from Lebanon, NH
I was really surprised that I didn't owe due to the K-1 income
What's great about it: With no mortgage interest, and a K-1 included, I was suprised
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Long-time customer
on February 16, 2014
Posted by: JennHo
from Topeka, KS
Love Turbo Tax and intend to keep using it for as many years as it remains such a good product.
The only issue I have is the badgering to use TT for state returns. My state has a very easy to use web return and it's free.
The only issue I have is the badgering to use TT for state returns. My state has a very easy to use web return and it's free.
What's great about it: Easy to use; good help.
What's not so great: Trying to push the state return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Neal 1040
on February 16, 2014
Posted by: Howardghall
from Moraga, CA
Couldn't get efile to work for the fed return. Old pin didn't work and they would not provide a new one. AGI was correct. After several tries gave up and sent return in by mail.
What's great about it: Generally easy
What's not so great: Trouble with efile for deceased person.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good refund
on February 16, 2014
Posted by: gdwj
from Wetumpka Al.
user friendly, easy ,I only got lost one time ,I think overall a very good product the way it guides you and rechecks
for mistakes .My wife and I have used Turbo Tax I think for the past five years.
for mistakes .My wife and I have used Turbo Tax I think for the past five years.
What's great about it: it was mostlyeasy
What's not so great: couldnt file state return yet
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick & Easy
on February 16, 2014
Posted by: JimPAK
from Vancouver, WA
Very quick and easy to use. Slick interfaces. Answers to any of my questions.
What's great about it: Done in less than 2 hours
What's not so great: doesn't remember my pension payments from year to year (must reanswer several questions for each)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 16, 2014
Posted by: Tomfumag
from Chambersburg PA
I have used Turbo Tax for many years now and it always meets my needs with my inputs that I have grown used to in using Turbo Tax.. It is easy to use if you have gathered together all of the information needed to file your Federal Income Tax.
Written by a customer while visiting turbotax.intuit.com