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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
on February 16, 2014
Posted by: Tomfumag
from Chambersburg PA
I have used Turbo Tax for many years now and it always meets my needs with my inputs that I have grown used to in using Turbo Tax.. It is easy to use if you have gathered together all of the information needed to file your Federal Income Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 16, 2014
Posted by: clw76
from Grand Prairie Texas
I have used Turbo Tax for years, I like how simple it is to file my taxes. I like how you can sign up for the program to be sent yearly. :O)
What's great about it: Easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very thorough
on February 16, 2014
Posted by: TimJohnson
from Philadelphia, PA
I mostly like Turbo Tax very much. It is thorough and is very clear in asking the questions. The think I don't like is that when I want to go in and make a change to a detail I entered before, I have to go through the whole interview for a section again. It would be nice if I could see an outline of the section and click on the question I want to edit. Also, sometimes I don't really understand why I do or don't get to deduct something. I know it is a complicated calculation and that the worksheets cover it, and the nice thing about TT is that I don't have to wade through the complicated stuff, but I would like to be able to see a summary of the calculations, that show why I don't get to deduct some particular thing.
What's great about it: Covered all the bases
What's not so great: hard to find the details I want to correct
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointed
on February 16, 2014
Posted by: ILYTF
from Geneva, IL
I have been disappointed with Turbo Tax the last two years. The easy step by step process is what first made me a Turbo Tax fan. The last two years, I have had very common situations (moving/my daughter going to college) that were not covered in the step by step process. I had to research what to do in order to continue my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loyal customer
on February 16, 2014
Posted by: oldtimer66last
from Sweeny, TX
I have used TurboTax for years, wouldn't stray from it.
What's great about it: Check everything
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE TurboTax
on February 16, 2014
Posted by: TXPenas
from Harlingen, TX
I have used TT for over 15 years. Love IT!
What's great about it: Quick, Easy, Not Complicated
What's not so great: Small issue uploading program
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on February 16, 2014
Posted by: sjfan
from Houston
I feel like I was prompted to print numerous times.
It isn't your doing but the taxes are too complicated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Tax Filing
on February 16, 2014
Posted by: Ryan0987
from Houston, TX
The software was easy to use and gave detail info on any section if needed, easy step-by-step process. GREAT JOB!
What's great about it: Simple, easy, and strait forward.
What's not so great: None, GREAT WORK!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com