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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
on February 18, 2014
Posted by: LFurry
from Allentown, PA
I've used TurboTax for almost 2 decades to do my taxes. It really is easy to use and provides all the details of otherwise complicated federal tax law. Thank you TurboTax!
What's great about it: Easy to compare this year to last year
What's not so great: I caught a missed amount on my own.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Once again, Turbotax delighted me
on February 18, 2014
Posted by: mcd5000
from Seattle, WA
I have used TurboTax for many years and continue to be delighted with this product. It's easy to use, thorough, and I trust that the product is 100% correct.
Maybe you can help the US Government with their health care enrollment website!
What's great about it: thoroughness, ease of use, plain speak dialogue
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice !
on February 18, 2014
Posted by: kbundy47
from Florida
Have used Turbo Tax for years. Easy to use, and gets easier each year. Highly recommended.
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Never Dissappointed
on February 18, 2014
Posted by: cyclenut1014
from Henderson, Nevada
easy to use, covers all categories, deductions, income etc.
A great tool
A great tool
What's great about it: easy to use and thorough
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
why didnt it file the first time
on February 19, 2014
Posted by: melvin87
from Orangeburg,SC
I thought I filed my federal on 2/8/14, but it did not file and I don't know why.
What's great about it: quick and easy
What's not so great: still didnt file
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No Worries
on February 19, 2014
Posted by: Lovingnumbers71
from Sarasota, FL
Didn't ask me to check for updates at the beginning-just at the end!!
Amortizing points on refinance-total points are calculated in-not just those calculated for the year
Amortizing points on refinance-total points are calculated in-not just those calculated for the year
What's great about it: Ok-good help if you read everything
What's not so great: few concerns-see below
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Could not e*file my return
on February 19, 2014
Posted by: geojak
from Port Aransas, Texas
For many years I have used TurboTax to prepare my taxes. I have always been able to e*file my returns until this year. When trying to file, I was advised there was an update available that had to be downloaded before filing. Several times I followed directions and attempted to download an update dated 2/14/14. Each time - twice after waiting up to 15 minutes - the update would note download. Very annoying. I finally gave up and printed the return for mailing.
What's great about it: except for the problem, TurboTax was easy to use
What's not so great: could not e*file mytreturn
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thank you for the FORMS & Explore on your own
on February 19, 2014
Posted by: Wepayourway
from Marengo,IL
Once we were able to " explore on your own" and view the actual tax forms all went fairly smoothly.
What's great about it: the Actual tax FORMS
What's not so great: Difficult to navigate through the tight questions
Written by a customer while visiting turbotax.intuit.com