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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Once again, Turbotax delighted me
on February 18, 2014
Posted by: mcd5000
from Seattle, WA
I have used TurboTax for many years and continue to be delighted with this product. It's easy to use, thorough, and I trust that the product is 100% correct.
Maybe you can help the US Government with their health care enrollment website!
What's great about it: thoroughness, ease of use, plain speak dialogue
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice !
on February 18, 2014
Posted by: kbundy47
from Florida
Have used Turbo Tax for years. Easy to use, and gets easier each year. Highly recommended.
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Never Dissappointed
on February 18, 2014
Posted by: cyclenut1014
from Henderson, Nevada
easy to use, covers all categories, deductions, income etc.
A great tool
A great tool
What's great about it: easy to use and thorough
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
why didnt it file the first time
on February 19, 2014
Posted by: melvin87
from Orangeburg,SC
I thought I filed my federal on 2/8/14, but it did not file and I don't know why.
What's great about it: quick and easy
What's not so great: still didnt file
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No Worries
on February 19, 2014
Posted by: Lovingnumbers71
from Sarasota, FL
Didn't ask me to check for updates at the beginning-just at the end!!
Amortizing points on refinance-total points are calculated in-not just those calculated for the year
Amortizing points on refinance-total points are calculated in-not just those calculated for the year
What's great about it: Ok-good help if you read everything
What's not so great: few concerns-see below
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Could not e*file my return
on February 19, 2014
Posted by: geojak
from Port Aransas, Texas
For many years I have used TurboTax to prepare my taxes. I have always been able to e*file my returns until this year. When trying to file, I was advised there was an update available that had to be downloaded before filing. Several times I followed directions and attempted to download an update dated 2/14/14. Each time - twice after waiting up to 15 minutes - the update would note download. Very annoying. I finally gave up and printed the return for mailing.
What's great about it: except for the problem, TurboTax was easy to use
What's not so great: could not e*file mytreturn
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thank you for the FORMS & Explore on your own
on February 19, 2014
Posted by: Wepayourway
from Marengo,IL
Once we were able to " explore on your own" and view the actual tax forms all went fairly smoothly.
What's great about it: the Actual tax FORMS
What's not so great: Difficult to navigate through the tight questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TGIDone!
on February 19, 2014
Posted by: TejasBobby
from Ooltewah, TN
For the 18th straight year I've selected TurboTax as the preferred vehicle for filing our joint return. Its ability to fill in the information from the previous year's return is really a good "memory toggle" to remind yourself whether or not anything significant had changed. Barring such, entering the new info is a snap once you have all the documentation in hand.
I find that keeping [spreadsheets up to date that] track all of the necessary info is a tremendous help when it comes to filling out the tax forms. Copying them over from one year to the next, changing only the data that changed during the current year, is a fruitful project.
With some experience with TurboTax , the IRS website and accurate recordkeeping, tax time is no longer the burden on my time that it was years ago, when all those forms and calcuaitions had to be filled in by hand. Yes, I'm that old - those were the pre-presonal computer years and I don't miss them a bit!
I find that keeping [spreadsheets up to date that] track all of the necessary info is a tremendous help when it comes to filling out the tax forms. Copying them over from one year to the next, changing only the data that changed during the current year, is a fruitful project.
With some experience with TurboTax , the IRS website and accurate recordkeeping, tax time is no longer the burden on my time that it was years ago, when all those forms and calcuaitions had to be filled in by hand. Yes, I'm that old - those were the pre-presonal computer years and I don't miss them a bit!
What's great about it: Very Through; with no substative changes from the previous year, easy to do it "on your own".
What's not so great: Program keeps bugging me about my state return even though it should have known that I didn't owe any state taxes.
Written by a customer while visiting turbotax.intuit.com