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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Why I love Turbo Tax
on February 19, 2014
Posted by: dcshults
from Houston, TX
I have used Turbo Tax for over 15 years. I am a CPA but I have been retired from public practice for 20 years. I used several computer generated tax software products while in public practice. When I retired I started using Turbo Tax to prepare all of my tax returns for myself and others. I have not purchased any other tax preparation software since. Why should I when Turbo Tax has always lived up to its reputation-Great!
What's great about it: Easy; Convenient; Always Up To Date; Reliable; Cost Effective
What's not so great: none
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very good, not perfect yet.
on February 19, 2014
Posted by: Robert20
from WA
I've been using this program for decades, sometimes under earlier names. It has always been useful. The detail of the easy step forms may be necessary and no shortcuts are available based upon a user's last year's form. So much of the screen-by-screen entries are useless and time-consuming. The fear is that otherwise something will be lost by simply going to the appropriate form. The summary pages, however, when you get to them are very useful.
What's great about it: Carry through from previous year(s). Current refund or payment amount. Error check. Detail where helpful.
What's not so great: Continue button does not usually go back to last entry. Alphabet soup not explained, e.g. HDHP.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
As painless as posssible
on February 19, 2014
Posted by: 47Stagger
from Houston, TX
Try as I might to keep my tax situation simple, there are always some kinks that TT helps me through.
What's great about it: very thorough, straight-forward question-and-answer
What's not so great: thoroughness can be tiresome
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Saves Aggravation
on February 19, 2014
Posted by: Alphenglow
from Tuscaloosa Al
Filed my own taxes for years. Have a good understanding of tax basics so I thought I was wasting money on tax software.
Turbo tax found deductions I missed and get taxes done in 1 hour vs two or three nights by hand......"nuff said"
What's great about it: Very easy to follow
What's not so great: Nothing really
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great and easy
on February 19, 2014
Posted by: faithygg
from bath , pa
A
What's great about it: ability to retrieve last years info
What's not so great: end break down comparisons a little confussing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
File taxes with ease
on February 19, 2014
Posted by: akwei
from Denver, CO
I use Turbo Tax Basic each year. By doing so it automatically fills in much of the material that I would otherwise would have to do myself.
What's great about it: comprehensive yet easy to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
its easy
on February 19, 2014
Posted by: pastorpnbc
from Portsmouth, VA
Have used Turbo Tax for several years now and found it more than adequate even for minister's filings which are somewhat more complicated than normal filing.
What's great about it: ease of filing and using last years information
What's not so great: when editing, had to remark some of the questions over again. somewhat redundant
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Worked well as always
on February 19, 2014
Posted by: wattersfam
from Carlsbad, NM
Quick and easy for almost every income and deduction I had.
What's great about it: quick and easy
What's not so great: didn't quite have every situation in the other income area and when I clicked on help, it said still under construction.
Written by a customer while visiting turbotax.intuit.com