 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Worked well as always
on February 19, 2014
Posted by: wattersfam
from Carlsbad, NM
Quick and easy for almost every income and deduction I had.
What's great about it: quick and easy
What's not so great: didn't quite have every situation in the other income area and when I clicked on help, it said still under construction.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on February 20, 2014
Posted by: 1929
from Sequim, Washington State
I have used TurboTax for several years and have found it very easy to use because it steered me to what I needed to do next. This year, my last year's return was not on the computer so everything needing an entry had to be hunted for. I used my paper copy of last year's return to be sure I wasn't missing any areas--but had to use the help screen a lot to find out where to put things.
What's great about it: The help system is excellent and was a life saver for me.
What's not so great: I had to hunt more to be sure that I wasn't missing something.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great software-makes no mistakes
on February 20, 2014
Posted by: RFinCC
from Carson City, NV
TurboTax is the easiest tax preparation around. They leave nothing out and are 100% accurate.
What's great about it: 100% accurate and easy to use
What's not so great: no cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Better than what I tried before
on February 20, 2014
Posted by: AnniePeters
from Dover, DE
I tried using a website that someone with financial know-how pointed me towards, but it was giving me a headache. I gave up trying to use the website, and decided to purchase this. Though I didn't like having to purchase a program to do my taxes, it was a bit less confusing. I wish there had been a little more clarity when it came to the education questions. I had graduated last year and i didn't really know exactly what I Needed to enter. Neither my college, or turbo tax explained it to well.
I will be using this program again next year. At least I wont have to worry about dealing with college questions next year.
I will be using this program again next year. At least I wont have to worry about dealing with college questions next year.
What's great about it: Easier to understand
What's not so great: How expensive the program was
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy!! and Quick. Very helpful walking through it!
on February 20, 2014
Posted by: Rustybud
from Austin, Texas
I have used Turbo Tax for many years. My returns aren't difficult. I also do my Sister's. Her's is a little more complicated. Retired Civil Service. I used to complete hers by pencil and calculator. For the last two years, by importing the previous year, it fills in all the calculations I used to do by hand. I would recommend Turbo Tax if you don't have a "Tax Brain".
What's great about it: Easy and Quick
What's not so great: None that I found
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as Pie!
on February 20, 2014
Posted by: Davedude26
from Fort Worth, TX
TurboTax is the best software for doing your taxes ever. I have been using it for years and know my return is always right.
What's great about it: This was so easy, I don't know why anyone wouldn't use TurboTax
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 20, 2014
Posted by: DCinCO
from Denver, CO
I have been using Turbo Tax for years and love it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Prolonged excitement
on February 20, 2014
Posted by: Vranitzky
from West Palm Beach, FL
I was happy for the most part on filing with TurboTax. I will continue to file my taxes with TurboTax because accountants can be very unprofessional and bias sometimes. I started filing my own taxes since 2011 and I don't regret it.
What's great about it: Filing taxes was easy and fast.
What's not so great: No real-person help if I get stuck.
Written by a customer while visiting turbotax.intuit.com