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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
The best TurboTax experience yet!
on February 21, 2014
Posted by: MayhemMusicMama
from Wichita, KS
I've used TurboTax for over 15 years. About 10 years ago, I tried another brand, hated it, and had to re-enter all my basic info the following year because TurboTax couldn't recognize the other software (I have a large family). Two years ago, I used an accountant, but got less back. Once again, TurboTax would not recognize my info from two years earlier, so I had to enter everything again. :( I'm glad to see that it now takes the info from that other software, should I ever stray again.
This year, the taxes were done in no time, even though they are not simple at all. I started this afternoon, and e-filed a few minutes ago. I have never started and finished in the same day, so I'm thrilled!
This year, the taxes were done in no time, even though they are not simple at all. I started this afternoon, and e-filed a few minutes ago. I have never started and finished in the same day, so I'm thrilled!
What's great about it: Quick; Thorough; Easy to Navigate
What's not so great: Pricier than I like
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple Is Good
on February 21, 2014
Posted by: SalsaGrass
from Wyoming
I can't imagine researching all the forms needed for my return. The right ones were found for me and made available in the background. All I have to do is provide the data requested...really like this. The whole experience is as professional as sitting across the desk from a CPA. Well done Intuit!
What's great about it: Bringing history forward is great first step.
What's not so great: Being re-asked questions I already answered.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to file no cpa required
on February 22, 2014
Posted by: lost1InLimbo
from Harrisburg,Penna.
great product ,,used for the last 5 years Only drawback is constantly asking you to upgrade the features. If I wanted to use efile for my state I would have bought the deluxe version originally, but I can efile in Penna. for free anyway
What's great about it: easier to understand than taxact
What's not so great: constantly asking for more money for more features
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on February 22, 2014
Posted by: duke2255
from Tx
first time user snags but will be easier next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Satisfied
on February 22, 2014
Posted by: Grandpaeddie
from Lehigh Acres, FL
We used to have sufficient itemized deductions to claim them. Now we just use the standard deduction. It took less then an hour to do this. A lot of info came in direct from the computer. I only had to type in a few items. Makes it very fast and easy.
What's great about it: Easy computerized
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax Review
on February 22, 2014
Posted by: g4b1
from Ralls, Tx
Simple, straight forward, and easy access to special instructions.
What's great about it: Easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Continued use of TurboTax
on February 22, 2014
Posted by: Robert2014
from Trussville, AL
I have used TurboTax for many years and I depend on it to be accurate and easy to use.
What's great about it: I have used TurboTax for many years and I depend on it to be accurate and easy to use.
What's not so great: None
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Was expecting much better
on February 22, 2014
Posted by: Adam33du
from Anchorage, AK
I have an extremely simple tax return and it took entirely too long. There is other software for a significantly lesser price that would have the same service. I will most likely try a new tax software next year.
What's great about it: Step by step guidance
What's not so great: I waited a very long time for the updates. Prolonging the tax experience is not what anyone wants.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com