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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Simple Is Good
on February 21, 2014
Posted by: SalsaGrass
I can't imagine researching all the forms needed for my return. The right ones were found for me and made available in the background. All I have to do is provide the data requested...really like this. The whole experience is as professional as sitting across the desk from a CPA. Well done Intuit!
What's great about it: Bringing history forward is great first step.
What's not so great: Being re-asked questions I already answered.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to file no cpa required
on February 22, 2014
Posted by: lost1InLimbo
great product ,,used for the last 5 years Only drawback is constantly asking you to upgrade the features. If I wanted to use efile for my state I would have bought the deluxe version originally, but I can efile in Penna. for free anyway
What's great about it: easier to understand than taxact
What's not so great: constantly asking for more money for more features
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on February 22, 2014
Posted by: duke2255
first time user snags but will be easier next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Satisfied
on February 22, 2014
Posted by: Grandpaeddie
We used to have sufficient itemized deductions to claim them. Now we just use the standard deduction. It took less then an hour to do this. A lot of info came in direct from the computer. I only had to type in a few items. Makes it very fast and easy.
What's great about it: Easy computerized
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax Review
on February 22, 2014
Posted by: g4b1
Simple, straight forward, and easy access to special instructions.
What's great about it: Easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Continued use of TurboTax
on February 22, 2014
Posted by: Robert2014
I have used TurboTax for many years and I depend on it to be accurate and easy to use.
What's great about it: I have used TurboTax for many years and I depend on it to be accurate and easy to use.
What's not so great: None
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Was expecting much better
on February 22, 2014
Posted by: Adam33du
I have an extremely simple tax return and it took entirely too long. There is other software for a significantly lesser price that would have the same service. I will most likely try a new tax software next year.
What's great about it: Step by step guidance
What's not so great: I waited a very long time for the updates. Prolonging the tax experience is not what anyone wants.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Dominate the Dollars
on February 22, 2014
Posted by: iamchaplain
incredibly easy
What's great about it: picked up last years info and compared to this years
What's not so great: none
Written by a customer while visiting turbotax.intuit.com