turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
3 out of 5
3
need added forms for us expats
on April 1, 2014
Posted by: canukns
As an expat living in Canada, we are very numerous...and need a lot of help with our US taxes, especially since every year the US taxes are becoming more complex for us. I suggest a version just for expats, maybe with built in audit protections, with special help for us. We need to file forms 5471 because of a small business, NOT in Turbo tax yet -- PLEASE ADD THIS form set, if only a copy that we can fill in so we can eFile!!!! Also, it would be great to get more help with the 1116, especially for the adjustments needed for qualified divs and capital gains. Could you have a place to tick that a dividend/interest is foreign upon entry, so TT could add up & calculate your real percentages and also adjust...
What's great about it: easy to use for US based
What's not so great: lacks 5471, enough help for 1116 etc etc
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Saved by itemizing deductions
on April 1, 2014
Posted by: tanglewire
Overall a good experience. Program getting very complex and is very slow to load.
What's great about it: Walk-through of all income and deduction sources. Importing information.
What's not so great: None to report except program is too large and slow.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very simple process from start to finish to e-file
on April 1, 2014
Posted by: taylor31
Excellent program!! I have been a Turbo-Tax user for many years and will continue to use the software.
What's great about it: Easy to understand
What's not so great: I had to pay big $$$
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
So simple to complete and file
on April 1, 2014
Posted by: EJCR5
Even simple for the elderly computer illiterate like me.
What's great about it: Saved info for following year
What's not so great: nothing
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Items not shown:
on April 1, 2014
Posted by: Dedeye
No place to add energy saving items purchased this tax year
such as a high bred vehicle.
What's great about it: Turbo Tax filled in some pages
What's not so great: No place to show rnergy sayings, such as additional Insulation
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
foreign account problems
on April 1, 2014
Posted by: KNLDGSKR
This form must be filed with the 1040 but for some unexplained reason Turbo tax does not allow it to be efiled.
What's not so great: does not allow efile if 8621 must be filed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Still the Best Program
on April 1, 2014
Posted by: Ivehadit
I prepare taxes for seniors as a volunteer for AARP" and find Turbotax easier to use with my own return, although entering data on the IRS-sponsored program is more efficient. However, complicated entries like Foreign tax credit are difficult.
With the IRS program, complicated stock sales information can be e-filed as a PDF file with the return, eliminating the need to send in these data separately, ad I think Turbotax should explore this option.
What's great about it: Turbotax handled my foreign tax credit better than ever
What's not so great: Entering information is unnecessarily redundant
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 1, 2014
Posted by: watson55MHS
I don't know what I would do without this great program. I have doing taxes using this program for years.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
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