Customer Reviews Collected from turbotax.intuit.com
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
2
turbo just ok
on February 23, 2014
Posted by: Roger111
from wisconsin
while it may not be common, it is very difficult to efile the federal and mail the state return. Program is not intuitive as how to do this.
What's not so great: difficult to efile federal and mail state
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on February 23, 2014
Posted by: 1118w186
from Spring Hill, FL
Have used Turbo Tax for several years now and find it easy to follw
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great overall experience
on February 23, 2014
Posted by: gelorza
from Dallas, TX
The software was a good tool for filing my tax return, but the advertising did seem a bit too excessive.
What's great about it: simplified questions
What's not so great: too much advertising
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Works Beautifully With Mac
on February 23, 2014
Posted by: Lysystrata
from Albuquerque
This was the first year I owned a Mac instead of a Windows machine, so finding the correct download was a little harder this year. I got assistance over the phone and everything worked as promised. Way to go TurboTax!
What's great about it: Works very smoothly
What's not so great: A little hard to find the right download
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great software to prepare your taxes.
on February 23, 2014
Posted by: Evillacana
from Deer Park, TX
I have been using TurboTax for the past 5 yrs, and I will continue to do so.
What's great about it: Easy steps to complete your tax return.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always Easy
on February 23, 2014
Posted by: BigD2014
from San Antonio, TX
Have used TurboTax since inception. Always easy and accurate. No issues this year either!
What's great about it: Easy to use.
What's not so great: Didn't have any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Big fan
on February 23, 2014
Posted by: JamesAW
from Bloomington, Il.
Been using Turbo Tax for years and will continue to use it.
What's great about it: Lead me through everything
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Basic Turbo Tax
on February 23, 2014
Posted by: ajf8713
from Milford, NH
Overall, I thought TurboTax seemed much easier than previous editions. The step by step instructions were easy to follow and fully explained.
What's great about it: I liked the way it accessed my accounts and downloaded the needed information. I found TurboTax simplier to use this yea
What's not so great: Baisc should include Estate K-1 form and processing. I had to go to help to find out
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com