Customer Reviews Collected from turbotax.intuit.com
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
good software
on February 23, 2014
Posted by: kathy43
from vernon az
the one year I did not use turbo tax, I got myself in trouble. but this year I am back
What's great about it: it works well
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Rocked my Refund
on February 23, 2014
Posted by: Jen121987
from San Diego, CA
I like this program! Very easy to follow, and easy to understand.
What's great about it: easy to follow
What's not so great: 0
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
odd glitch in update loading
on February 23, 2014
Posted by: lidna8
from seattle, wa
All went well until it told me I couldn't file the 1040a, because it did not have the forms yet. It is 2/23/14, so it should be available when I updated upon opening the software. It didn't show install box until after I exited the program.
What's great about it: easy quick, but slightly confused by update glitch
What's not so great: update glitch. not fool proof
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 24, 2014
Posted by: platteville
from colorado
I have used Turbo Tax for years and like it every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
@013 Turbo Review
on February 24, 2014
Posted by: JonRD
from Boston Ma area
Being Past User ( many years ), I knew what to expect. This year's form filings kinda screwed me up because when entering earning amount(s) on a joint return, Turbo in the past would ask about me, the ask about spouse.. This years Step by Step didn't identify clearly that one would enter both at the same point. ie..Lets enter "Jack's numbers" and now "Let's enter Marys"..got confusing to me..What about a new user??
What's great about it: Straight Foward..Fill in the blanks
What's not so great: Past User..Did Not follow past Usage Format
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Above and Beyond Service
on February 24, 2014
Posted by: RobandJojo
from Ponte Vedra Beach, FL
A form TD F 90 for file of foreign investments is no longer provided by TTax. I called Turbo Tax for advise and received outstanding service in securing the proper form from Treasury but in-addition your service personnel stayed on-line to assisted me with filing this form. This service greatly assisted me with FY2013 filing but also prepared me with the info to file my next year tax. Fan forever.
Bob
What's great about it: The service provided by one of the TTax adviser in assist with aid to file foreign investments with Treasure Depart Best
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Almost too easy!
on February 24, 2014
Posted by: brendalk
from Gulf Coast, FL
Since we use TurboTax every year, we never have to reenter any of the normal information, and it is easy to see if we have missed something that we claimed the year before. If I had to drive hundreds of miles to buy TurboTax, I would do it without hesitation. The Social Security Benefits Worksheet page alone is worth buying this product. My time is valuable, and TurboTax saves me hours and hours. The best tax preparation program by far!!
What's great about it: Put in your numbers, and it is done!!
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 24, 2014
Posted by: CLumd
from Texas
We dreaded doing our taxes, but this wasn't hard.
What's great about it: Very clear and easy to understand
Written by a customer while visiting turbotax.intuit.com