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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
on February 24, 2014
Posted by: CLumd
from Texas
We dreaded doing our taxes, but this wasn't hard.
What's great about it: Very clear and easy to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nice Job
on February 24, 2014
Posted by: sharvey
from Reno, NV
I like the Easy Guides, pdf saved, printouts for records, and the e-filing.
What's great about it: I liked the Easy Guides
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
not sure about program
on February 24, 2014
Posted by: andynancytoto
from Norristown, Pa
disappointed that I couldn't e-file confused as to why
What's great about it: mostly easy to complete sections
What's not so great: did not allow me to exile because os a missing update no updates could be found
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Almost Perfect
on February 24, 2014
Posted by: kirangrand10
from Poughkeepsie, NY
It was a wonderful experience until I got to the end and tried to efile. I was prompted to "update" my Turbo Tax, I tried but was told that the program was up to date. I tried again and again still getting the same prompt to "update". Frustrated, I went online to the site and noticed that another filer had the same problem. Make sure you don't have any other taxes in your applications folder. Sure enough, my 2012 previous years program needed updating (I had already filed a year ago) so I updated that and then my 2013 taxes went through. You should fix it so that the previous year does not negate the current year.
What's great about it: Fast, Accurate, Reliable
What's not so great: Trouble efiling
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A Pain Removed
on February 24, 2014
Posted by: MasonicLeader
from Merritt Island, FL
This is the 5th or 6th year using Turbo Tax. Now that I am retired it is easier than ever. Now down to using basic instead of Deluxe Business package. Each year Turbo Tax is easier to use and the saving and transferring data is a time saver. Will continue to use Turbo Tax.
What's great about it: Questions flowed in a logical manner
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo 2013
on February 24, 2014
Posted by: Martin9002
from Tampa, FL
I like Turbo very much and I have been using it for several years. If I have trouble, I click on the explanations that have links to them, this helps me a lot.
What's great about it: I use every year because of availibilty
What's not so great: Not too many that I cannot overcome
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier than 1,2,3...
on February 24, 2014
Posted by: Lexydog
from Beaverton, OR
This was a great way of doing my taxes! Simple and easy to understand. The only down side is that it costs more than I had planned for the state taxes portion, but with the rebate it is not bad for the ease the product gave my mind instead of the stress I put up with last year.
What's great about it: EASY!
What's not so great: Time consuming
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Again
on February 24, 2014
Posted by: SWAJPA
from Dallas TX
Been using TT for many years and it continues to be an excellent product.
What's great about it: Excellent Program
What's not so great: None
Written by a customer while visiting turbotax.intuit.com