 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
on March 30, 2014
Posted by: deweythecat
generally, saves a lot of legwork for simple returns. Worth it!
What's great about it: Easy to use and quick. Seems thorough.
What's not so great: Not customized.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works fine, with some points requiring research
on March 30, 2014
Posted by: Tiger72edu
There are a few federal forms with boxes that are not checked when choice is available (but not critical): credit for elderly, additional info std vs. itemized deduction, and on W2 employer = state or federal govt y/n.
The most perplexing issue is when trying to reconcile qtrly estimated local tax payments in itemizing. The 4 payments are entered, but it needs the prior year's last payment (which should be pulled from the prior year's return). But that is not what it really needs in that box ... the total for the current year paid. This apparently happens a lot, and while there are many instances of online questions about it, it took me a dozen or so related websites to get a reasonable answer. It is not explained well in the Federal tax code.
What's great about it: Covers everything
What's not so great: Some minor issues are not clearly noted or resolved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 30, 2014
Posted by: dlhrugby
When one goes back to topic list, he has to re-answer all questions of that topic - would like editing process to be more pinpointed to specifics.
What's great about it: Easy and accurate
What's not so great: Manual editing process takes too long.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2013 Tax Year
on March 30, 2014
Posted by: HoundLady
I love to use TurboTax. I have used it exclusively for many years, for 6 years on this computer and a couple on the old one. I am unhappy in that the cost keeps going up all the time. I realize I could use your free site but I enjoy the fact that when I download the program, it fills in many blanks for me therefore cutting down on the amount of time it takes me to do my taxes.
What's great about it: I got my return done in less than 2 hours!
What's not so great: Cost
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Experienced the expected thorough walk through
on March 30, 2014
Posted by: r0559k
I continue to use Turbo Tax because it pulls my historical information which speeds up the whole process significantly.
I appreciated the easier pin # process this year.
I appreciated the easier pin # process this year.
What's great about it: Clear concise questions in interview
What's not so great: can't change responses in a worksheet, need access to all cells in worksheets if they come back as errors
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great as Usual
on March 30, 2014
Posted by: Mooshi11man
I have been using Turbo Tax for 10+ years and it has always been a great product. I have multiple investments that require a K1 and Turbo Tax has no problem filling in all the data on the appropriate forms.
What's great about it: Does a great job with complicated investments
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Typical TurboTax, with a glitch
on March 30, 2014
Posted by: Doreow
Had to input all information from scratch!
What's great about it: Easy to use, thorough
What's not so great: Could not import my 2012 .pdf files for 2013 program
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yes so easy
on March 30, 2014
Posted by: d1220
I like the how easy the program is to use. And I didn't know of so tax law changes. Glad this program keeps update info.
What's great about it: having examples and explainations of terms
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com