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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
3
Unable to e-file
on February 24, 2014
Posted by: hiker2460
from Colorado Springs, CO
Unable to efile even though the AGI was correct. Unable to get new pin from IRS by phone or website. Was able to efile last year.
The last rejection said there were 5 things wrong with my input. Who knows?
Other than that I appreciate TurboTax as I have used it for quite a few years.
The last rejection said there were 5 things wrong with my input. Who knows?
Other than that I appreciate TurboTax as I have used it for quite a few years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refund finished!
on February 24, 2014
Posted by: Turtle1970
from Brady, TX
A good program to do your taxes. Better than doing it yourself.
What's great about it: Easy to follow directions
What's not so great: More calculations shown on how you reached the answer.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Taxes
on February 24, 2014
Posted by: Noname47
from Provo, UT
This makes tax filing much easier.... a lot less painful. Great program.
What's great about it: All the forms needed are here.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX
on February 24, 2014
Posted by: MSCAPPY
CALLED AND SPOKE WITH BARBARA, SHE TOOK CARE OF MY NEEDS AND ASSISTED ME GETTING THE CD VERSION OF TURBOTAX, BECAUSE ON-LINE DID NOT HAVE WHAT I NEEDED.
USED TURBO TAX MANY TIMES, 1ST TIME I COULD NOT FIGURE IT OUT ON MY OWN (UNUSUAL CIRCUMSTANCE) BUT HEY CAME THROUGH, HELPED ME OUT. I WOULD REC. TO EVERY ONE!
What's great about it: TELEPHONE SUPPORT
What's not so great: ONLINE WAS DIFFICULT
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome program
on February 24, 2014
Posted by: Willybe
from Hialeah, Fl
Best tax program. I've been using it for years and won't change.
What's great about it: Easy to use and follow
What's not so great: Nothing All is good
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
This gets confusing
on February 24, 2014
Posted by: Sabien3113
from Las Vegas, NV
I like Turbo Tax. I really do. But this year was the first year in a long time that I actually got confused while using it. I don't know if they tried to make it too user friendly and somehow started down a line of "Don't worry about it" fill-ins.
Other than that, it was an ok program.
What's great about it: I didn't have to figure out 1099 DIV Forms
What's not so great: Turbo Tax would put a zero amount in that then would have to be corrected for a blank amount
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Review
on February 24, 2014
Posted by: SooperYooper
from Mattawan, MI
I thought that TurboTax would recognize that this year my income will increase when I turn 70.5 yrs. old because I'll be taking distributions from the principal of my IRA. It'll have an impact on my taxes, too.
What's great about it: Ease of record entries; TurboTax keeps prior 1040 information
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Purdy darn Good
on February 25, 2014
Posted by: LarryWilly
from Greeneville, TN
I have chosen to buy turbo tax even though my taxes are simple .... It just makes one feel good to know the calculations are always correct..
What's great about it: Ease of use ..... confident in accuracy ........ time saver
What's not so great: None
Written by a customer while visiting turbotax.intuit.com