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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Love using Turbo Tax
on March 29, 2014
Posted by: nhsmily
I have been using Turbo Tax for 10 years now and it is so nice to know that I can depend on it to do my taxes! So easy to use and I love the fact that it keeps my prior year information and brings it forward the next year.
What's great about it: So easy to use
What's not so great: None Really
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not the usual quality
on March 29, 2014
Posted by: MPBaird
Disappointing experience this year. The program crashed multiple time while doing the return, but was able to recover from where it left off. Very annoying that the sales tax calculator did not work and the program tried to blame it on the IRS. After several update attempts the sales tax calculator started to work but some screens did not seem to know the sales tax deduction was now in the return. Some questions and items were misleading and raised questions in my mind about the accuracy of the return. Overall a bad experience and I certainly not up to the quality of prior year products.
What's great about it: same appearance as previous versions
What's not so great: sales tax calculator was missing, did not update on first use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE THIS SOFTWARE!
on March 29, 2014
Posted by: retiredmomof3
I have used Turbo Tax for years. It fits our needs quite nicely, as it has addressed all the major events in our lives that impact our tax situation. It helps find overlooked deductions and advises which deduction method is best for your particular situation. I will always use Turbo Tax!
What's great about it: So intuitive, like sitting next to a tax professional
What's not so great: Can't think of any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Even a Caveman...
on March 29, 2014
Posted by: Georgethe3rd
I've been with Turbo Tax for over fifteen years. Each year it gets better. Not only are the obvious questions forwarded, but the items most people don't realize or forget about are brought into light. This program really has made my dreaded tax preparation much more palatable. It's the friendliest tax person I've met to date. Thanks
What's great about it: Easy, complete, into the nicks and crannies of taxes.
What's not so great: A little repetitious after each field entry
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A liittle confusing
on March 29, 2014
Posted by: rams0848
Even though I basically do the same thing each year, the questions are confusing. I really have to think before I say yes or no.
What's not so great: A liittle confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 29, 2014
Posted by: Joce62884
Great software, easy to use, clear directions and fast. Thank you!
What's great about it: Easy to use and fast
What's not so great: None, I always use TurboTax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
error
on March 29, 2014
Posted by: Ruby14
You should be able to go directly to the tax return to correct incorrect information,. I could not separate my employer HSA contribution from my personal and I should have been able to deduct my personal contribution. The difference between my gross income and my taxable income was only my 401(K) contribution and not my HSA contribution.
What's great about it: Easy to input information
What's not so great: Would not let me correct the HSA deduction and it cost me a couple hundred dollars
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on March 29, 2014
Posted by: Scrappy83
I couldn't do it myself without it! I hate the IRS but thankful for TurboTax!!
What's great about it: Simple approach with non technical questions
What's not so great: none
Written by a customer while visiting turbotax.intuit.com