Customer Reviews Collected from turbotax.intuit.com
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
on February 25, 2014
Posted by: MarionLeonard
from Tucson AZ
Have used TurboTax for several years. I like it!
What's great about it: As usual, very thorough.
What's not so great: Too many requests for extra material with costs
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 25, 2014
Posted by: LENNEY
from IL.
I WILL BUY TURBO TAX AGAIN NEXT YEAR, GOD WILLING. I HAVE BEEN USING TURBO FOR MANY ,MANY YEARS.
What's great about it: SAVES ME MONEY
What's not so great: TAKES A WHILE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on February 25, 2014
Posted by: ballpen
from cheyenne,WY
I have been using tax for ten years but will probably not try it again, it took me four days normally took4 hours.
What's great about it: most of was good
What's not so great: I needed form D for my 1099B or buy priemer tax packet
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on February 25, 2014
Posted by: easysleasy
from Burien, WA
I liked not having to enter all the info off the W-2 form and when I had a question on where to put an entry I could ask Turbo Tax and they would guide me.
What's great about it: Filed in info from last years filing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy filing!!
on February 25, 2014
Posted by: 3happy
from Texas
I have used Turbo Tax for years and each year the process gets easier and easier. I most enjoyed to the thorough explanations with each section.
What's great about it: Very easy to follow the explanations
What's not so great: Converting business use assests back to personal use was a little confusing.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refund better than I expected.
on February 25, 2014
Posted by: Fuelmaster
from Round Rock, TX
I have ben using Turbo Tax for about 20 years. I have recommended it to many friends and business aquaintances.
What's great about it: Found extra credits, etc., i.e., bigger refund.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Review
on February 25, 2014
Posted by: TrapShooter54
from Port Charlotte, FL
This customer did not provide a text review.
What's great about it: Easy to enter the data
What's not so great: Asked fro too much unnecessary data - like dates of contributions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Tax Experience
on February 25, 2014
Posted by: Tony62
from Sebastian, Florida
Takes an effort to figure out how to get updated forms
What's great about it: Quick and Reasonable Price
What's not so great: Does not have all the forms required
Written by a customer while visiting turbotax.intuit.com