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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Ouch..but!
on February 27, 2014
Posted by: agslago
from Lago Vista TX
I found this years Turbo more difficult to use than the previous years, and I have been a long time customer. It was difficult to exact which form I was using when I needed to revise and or edit. Mostly, I just started over with the general questions which is a waste of time.
I like to start filling in the info when it begins to arrive, editing as the newer forms arrive. But finding where I needed to go was a challenge.
I like to start filling in the info when it begins to arrive, editing as the newer forms arrive. But finding where I needed to go was a challenge.
What's great about it: continued pick up of former entries
What's not so great: I had to say done when I knew I wasn't done but the forms I needed had not yet arrived.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ok
on February 27, 2014
Posted by: KE5CVY
from Etoile, TX
Had trouble with the ID numbers, program wanted 6 numbers and mine was 5 numbers, it accepted the 5 numbers after I put in my AGI amount from last year...
What's not so great: Had some trouble
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy step by step instructions. great and simple!
on February 27, 2014
Posted by: bicycler
from Murfreesboro, TN
This is a great and accurate way to do your own taxes, and the free efiling helps you get your refund quickly!
What's great about it: simple step by step process, free efile
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on February 27, 2014
Posted by: Ungarn66
2012 information was not transferred to 2013 even though it was in the last few years and since I have the automatic renewal for the basic TurboTax version.
Also the donation is becoming much more cumbersome especially since last years info was not tranferred
What's great about it: Best for preparing a correct return
What's not so great: see revieuw
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Couldn't find PDF file
on February 27, 2014
Posted by: richard112040
from Rockwall, TX
When I say unable to find PDF file, I mean Turbo Tax 2013 program couldn't. I could pull up the file and read all of last years return. But even finding it myself your program could not read it or something, it kept acting like it did not exist. That meant I had to retype all our personal info. What a drag. I hope 2014 does better. I let your program save the file to my computer as in past years. If the same next year I am through with Turbo Tax
What's great about it: Easy to use
What's not so great: Unable to find prior years PDF file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 27, 2014
Posted by: jhw21
from texas
had a little trouble with e-file, but the help site had the answer - I just needed to eject the disk. Worked perfectly after that.
What's great about it: easy to use, easy to load, questions are good, to the point. I like that it pulls the previous year info
What's not so great: none came to mind
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
went fast return
on February 27, 2014
Posted by: dmh5
from warsaw, in
was great help
What's great about it: easy directions
What's not so great: took long time to complete
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
state return
on February 27, 2014
Posted by: BUSTERdcorc
from Phoenix AZ
No comparison to the Turbotax Federal . No place to enter estimated taxes paid. Could not tell whether I was entering the same information more than once. Wound up with a tax refund twice the amount I paid quarterly. Sheer nonsense. Am asking VISA to cancel what I paid for it. Will never use the state form again.
What's great about it: None
What's not so great: Confusing to the 9th degree
Written by a customer while visiting turbotax.intuit.com