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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Quick and easy
on February 28, 2014
Posted by: Vandy56
from Sarasota, Florida
I liked the options given along the way because some I wanted to do myself and others I chose the step by step option. Only took me parts of three days to complete the return.
What's great about it: Liked the direct downloads from financial institutions
What's not so great: The "print return" instructions were dismal (early on); later OK
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 28, 2014
Posted by: ejlokssmit
from Memphis,TN
Love it! Can't think of any improvements at this time.
What's great about it: quick and easy
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I love using Turbo Tax
on February 28, 2014
Posted by: Cira
from Land O Lakes, FL
I'm confident that I've filed properly and will get all the deductions I deserve. Turbo Tax makes it easy, once all my required papers have been assembled. It makes payments safe and efficient.
What's great about it: Being walked through each step and advised when Turbo Tax detects possible mistakes.
What's not so great: A little more difficult this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Student doing taxes
on February 28, 2014
Posted by: Emma424
from Olympia, WA
Very easy to use, efile was a great convenience. Had everything in and submitted in 1/2 an hour.
What's great about it: Step by step guidance, knows all the rules
What's not so great: some of the topics were a bit over my head
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great title.
on February 28, 2014
Posted by: beanpole001
from Houston, Tx
I think Turbo Tax did the job that I needed it to do. Fast and accurate system.
What's great about it: Process worked great.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I like It!
on February 28, 2014
Posted by: PJones62
from Dayton, OH
I have used Turbo Tax for years and intend to continue to use it. However, when I purchase the "basic", that's all I want. I don't want the software to offer additional features for additional cost. Maybe you should offer a product that's really "basic" and then another product that's "basic plus". That way anybody that want to purchase the additional state software, audit protection and other features you offer will have it available in the "basic plus". However, those of us that do not want it will have the "basic only" version. To give you a better idea of my meaning, I hate commercials when I'm watching a good movie. :-)
What's great about it: Easy to use
What's not so great: Too many offers for extras
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Refund
on March 1, 2014
Posted by: AdriE223
Turbotax is great. Its easy to use and walks you through the process step by step. Definitely recommend.
What's great about it: Easy to Use.
What's not so great: Didnt answer all my questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 1, 2014
Posted by: Beren
from Illinois
I said "no" to the state version. No need to keep asking the same question again and again.
What's not so great: selling state version
Written by a customer while visiting turbotax.intuit.com