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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
3
Got a state refund
on March 1, 2014
Posted by: JDLo
from Murrieta, CA
Deductions as far as medical expenses should be explained better
What's great about it: Covered lots of categories
What's not so great: Some of the language was confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
step by step guidence
on March 1, 2014
Posted by: teddybear59
from Beeville , Texas
see pros & cons
What's great about it: as above
What's not so great: confusig in that instead of doing my info then my wifes as before you blended it all together
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on March 2, 2014
Posted by: Franco61
from San Antonio, Texas
Years ago I use Jackson Hewitt or H&R Block and had to pay way more that the cost of Turbo Tax. The step by step process makes it so easy to use and I have been using it for years now. I've never had an issue with the IRS and I totally trust Turbo Tax. Thank you so much for such a great program. I will continue to be a faithful customer for life.
What's great about it: All of the program is awesome and simple to use.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quicken download
on March 2, 2014
Posted by: rediculoud
from Fort Worth, TX
I downloaded the information from quicken. Last year it posted sales taxes into the appropriate area. This year it did not post it at all causing me to have to review every other category to verify that all information was downloaded. Additionally, the Schedule C was unclear. I had revenues that exceeded expenses but the schedule showed no income. It was a result of expense carryovers but I had to figure that out as it was not clear without reviewing the actual forms.
I have used turbotax for many years and have been extreemely pleased with it. This is the first year that I have experienced any challenges.
I have used turbotax for many years and have been extreemely pleased with it. This is the first year that I have experienced any challenges.
What's great about it: comfortable with tax rules issues
What's not so great: Quicken download was questionable
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Would not allow me to check "Did not Live with spo
on March 2, 2014
Posted by: mlights
from Florida
Would not allow me to check "Did not live with Spouse" for all of 2013. Even though we did not live together for all of 2013.
What's great about it: Would not allow me to check "Did not live with spouse"
What's not so great: Would not allow me to check "Did not live with Spouse"
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
State Information gathering
on March 2, 2014
Posted by: DBHIJLXYZ
from Denver, CO
The problem was in entering the non-Colorado tax exempt information. The information I attempted to enter was unacceptable.
WHAT IS SO IMPORTANT ABOUT A NICKNAME? I DO NOT HAVE ONE. SO, WHY DO YOU NEED ONE. IRRITATED.
What's great about it: Experience doing the federal tax was good.
What's not so great: Experience providing state information was bad.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is ok
on March 2, 2014
Posted by: MikeMMMMM
from Denton, TX
Why do we have to continually check for updates in March after starting the process in February. After all, what if I had completed my taxes in February? Would they have been incorrect?
What's great about it: It got the job done
What's not so great: Check Updates can be really annoying
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
taxes are complicated
on March 2, 2014
Posted by: clancy49
from Orlando, FL
Taxes are so complicated, I could get through the forms, but turbo tax just makes it easier and less frustrating. I pay for the software and then I fill in the blanks. It is a lot easier that turbo tax picks out information from the prior year. It is user friendly and worth the cost of program for me.
What's great about it: couldn't do my taxes without turbo tax and user friendly screens
What's not so great: wish there was a way to pick a deduction without going through all of them
Written by a customer while visiting turbotax.intuit.com