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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
on March 2, 2014
Posted by: Kadiddlehopper
from Signal Mt. TN
The return continued showing 'alimony' for which I neither provided or received. This was almost impossible to correct.
I rely on TurboTax to maintain excellence.
What's great about it: Gathering of information is a plus
What's not so great: Making corrections was cumbersome
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It gets the job done.
on March 2, 2014
Posted by: 1OLDGMAN
from Aurora, TX
The printing of the return did not work as it should. Spacing is not correct and many words are spaced over other words and figures.
What's great about it: It's fast and easy
What's not so great: i dont like paying taxes. HA HA
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Years of easy returns!
on March 2, 2014
Posted by: TXGigi8
from Arlington, TX
We have used Turbo Tax for several years and love how easy it is to navigate. I like that I can do it at home without having to bare my financial soul to a stranger. Some new forms were required with a newly retired husband, but Turbo Tax walked us right through every step. Total time was about 2 hours, no appointment necessary, no waiting in line at the tax office, no sending sensitive information onto a website. Wouldn't do my taxes any other way.
What's great about it: Have used 5+ yrs. Guides every step, makes suggestions, does the calculations automatically, warns about audit risks
What's not so great: A little trouble with downloading updates, quickly resolved
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Simple!!
on March 2, 2014
Posted by: TheRealJunior01
from Reno, NV
First year filing a return and It was very easy.
What's great about it: step by step guidance, simple questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 2, 2014
Posted by: JimJam2
from Edgewater, FL
I have used Basic Turbo Tax for years. If you do not have a complicated return, this is the way to go.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
An old standard
on March 3, 2014
Posted by: JLFutrell
from San Antonio, TX
I love it, the goverment accepts and even recommends it..... what more needs to be said.
What's great about it: If used Turbo Tax since it was available. Simple, easy and most accurate.
What's not so great: 2013 version not as clear on some things as previous years. But still the best thing going.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
$$$$
on March 3, 2014
Posted by: Garry1Kline
from McCormick, SC
It seems to be getting more expensive every year plus so many add-ons (for a price).
I've always used Turbo however, all my neighbors have switched to other less expensive software and they are happy.
I'm going to borrow their software and re-do my taxes, just as a test.
right now, I'm still a Turbo user. (and happy)
right now, I'm still a Turbo user. (and happy)
What's great about it: Its easy
What's not so great: It feels like your always in sale mode
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 3, 2014
Posted by: jclarkAF
from Denver, CO
Turbo Tax seems to be getting quicker and easier. Relatively painless and stress free. Would be helpful to provide reminders as to what kind of documentation I need for deductions in advance. Sometimes it's hard to remember.
What's great about it: Relatively quick and easy.
What's not so great: It brings home the realization how much of my money the government is squandering.
Written by a customer while visiting turbotax.intuit.com