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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Love Turbo Tax
on March 3, 2014
Posted by: bmitc72
from Granbury Texas
Would recommend to everyone it is so easy.
It guides you thru step by step.
This is my 5th year using it.
It guides you thru step by step.
This is my 5th year using it.
What's great about it: So easy to use have used for 5 years
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good job
on March 3, 2014
Posted by: beforethedeadli
from Apopka, fl
When a IRA is annotated the worksheet is not updated
What's great about it: easy to input date
What's not so great: does not keep up the IRA information worksheet
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My Taxes
on March 3, 2014
Posted by: David925
from Lubbock, Tx
This was very easy and secure to perform my Taxes.
What's great about it: Extremely easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Maximized!
on March 3, 2014
Posted by: Strat65
from Temple, TX
As always, Turbo Tax made the dreaded tax filing ordeal painless. Turbo Tax guidelines helped maximize our return. It's good to know we can rely on this to help us through our first couple of years of retirement. Every penny counts. Did have an issue with a state retail sales credit. The program alerted me that this form was not available until December 2013. Since it was already February, I decided to go force looking for updates. In years past, Turbo Tax did this upon first load. Just a little hiccup in the scheme of things. I still give the system five out of five stars.
What's great about it: Easy to follow and thorough. Supports stops and starts without a hitch. Maximize your deductions and hence your return.
What's not so great: Loaded Turbo Tax from CD. TT didn't automatically look for updates.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First Time User
on March 3, 2014
Posted by: jmg70466
from Tickfaw, La.
Just a little confusing at times, but will find out next year if it gets easier. Did not understand that after filling out everything, turbo Tax came to the conclusion that a standard deduction would be the best to file.
Yet, when I printed a copy. It gave me twenty something pages of everything, not just the standard deduction. What was sent to the IRS????
What's great about it: Very thourough
What's not so great: A little confusing at times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT 2013 Eval
on March 3, 2014
Posted by: CharlesDavid
from Denton, TX
My return was easy and the questions were as well. Of course I have no idea what the IRS hokey pokey in the background is all about. I don't like to be uninformed but I don't know how that will change. (Of course since the average employment time at the IRS is about 3-5 years, I'm sure they are supremely knowledgeable about it.)
What's great about it: straight forward, good questions, program ready to go
What's not so great: Continually asking me for more money for protection, Sal.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Not the best refund, BUT helped answer questions
on March 3, 2014
Posted by: jhnyq
from Rome, NY
I have been using TurboTax for the past 5 years, this year will be my 6th.
Installation/setup of software
The software is easy to install for any user, the setup is extremely easy and straight forward.
The software is easy to install for any user, the setup is extremely easy and straight forward.
I am not a person that prepares taxes by trade, but data entry of my W-2's and other documentation has also been really easy to follow.
I did have some questions regarding additional credits (or at least trying to find additional since I have a son who is "aging out") and every possibility that TurboTax provides has been easy to understand and follow.
What's great about it: Any questions that I needed further explanation, the forums and Help Center answered all of my concerns
What's not so great: Right now there isn't anything wrong that I could find at this time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy tax prep
on March 3, 2014
Posted by: Ken2014
from Houston, TX
Everything was great until I got to the state sales tax page where it stated that section was not complete, but the IRS would complete that section by 12/31/2013. (I bought and loaded the software in March 2014.) That was when it became obvious I did not have the latest software. I searched for updates, loaded them and finished my return wtih no other problems. I believe I remember the software automatically searching for updates as soon as I installed the application from the CD in previous years.
What's great about it: Almost everything
What's not so great: Did not prompt me to load updates after I loaded my purchased CD.
Written by a customer while visiting turbotax.intuit.com